Riverside Nursing Centre is a Medicare-certified nursing home located in Grand Haven, MI. CMS overall rating: 1 out of 5 stars. Google rating: 3.4 out of 5 from 31 reviews. Accepts both Medicare and Medicaid.

Riverside Nursing Centre

grand haven, MIMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

415 Friant Street

Grand Haven, MI

Ottawa County

Service Area

This nursing home is located in Ottawa County and serves residents in the MI area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

ATRIUM CENTERS

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.76 / Industry Avg: 0.75

≈ At average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.57 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 60.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 59.3% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.4
31 reviews
Amy Renda

Amy Renda

Riverside has been great for my sister this past year. She gets great care all around- from the nurses, the case manager, and the staff. They have made strides with her that I never thought would happen. The CNA’s are professional but down to earth and personable with the residents so they feel truly loved and cared for. They work hard and bust their butts to get everyone the care they need, and they are never paid enough for how hard their job is. I’m grateful to them for the hard work and commitment to coming back each day no matter how hard it can be.

Verified Google review
Karin Samuelson

Karin Samuelson

I had the pleasure of staying at Riverside after 2 injuries for physical therapy. The staff was so kind helpful during my recovery. I am 54 and didn't know what to expect going to therapy in a nursing home. I had daily sessions with a very professional physical and occupational staff. The 1st time I was there with a broken back and was able to return home after 2 weeks (the hospital arranged my recovery). I had a lot of downtime outside of therapy and I was able to witness how well the nursing home ran. I was very happy with my stay and when I injured my knee 1.5 years later I made it clear to the hospital that I wanted to go to Riverside for my therapy. I am writing this on the eve of my discharge again only 2 weeks after I entered the facility. I just can't say enough good things about my stay and about how the staff treated the residents. If I ever need to go into a nursing home Riverside would be my first choice. Very professional facility

Verified Google review
Phil VonTom

Phil VonTom

Our family would like to thank the entire staff of Riverside Nursing and Rehabilitation Community for the care you provided to our mother. The detail to genuine, loving, human, professional care provided by this team far exceeded our expectations. We could not imagine how we would have ever made it through this difficult time without them. Being admitted into a nursing home for yourself, or a loved one, is a daunting task. However, the staff at Riverside displayed the most genuine loving care we could have ever hoped for throughout the day and night. Should I ever require nursing home care for myself, I hope it is this one or one exactly like this one and this team. These are truly exceptional people in every regard. Thank you. We will never forget your kindness. Again, thank you so very much!! The Leona Vontom family

Verified Google review
Rhonda Debruine

Rhonda Debruine

My mom stayed here for little less than a year. One of her stages of dementia was becoming combative. She could have been recalling her first husband physically abusing her. She was alright if they left her alone. Every time we came there, there was always a new problem. We found her laying in her own soiled clothes to the point of the bed needing changing. Regular bathing and not feeding her seemed to be a problem. My sister would come in to help with the showers so she would get one and we would bring in food for her to make sure she ate. Because she wouldn't cooperate, she sometimes didn't get her medicine. The list just kept going on. I'm pretty sure the staff hated seeing us because we were always getting after them. The staff was always changing. Finally we had to call the police because one of the staff was reported hitting my mom and giving her a black eye. Due to the lack of evidence and no witness's, she was never charged. My mom was unable to communicate well, so she couldn't be a witness. When we reported it to the state, they had no record of the facility reporting it at the time. It isn't known whether the worker is still there or not. According to one of the workers there, the alleged person reported got to come back and work nights so we wouldn't know she was back. By this time we weren't able to move her because of her combativeness on her record. None of the other homes wanted to take her. My mom ended up dying there. Dementia is a horrible disease, and in my opinion, this place just made matters worse. Lisa McGahan, I didn't know the administrator of this place could leave a review.

Verified Google review
Sandy McLane

Sandy McLane

My Mom's care was wonderful! Everyone was helpful, loving and caring. I now visit with our dog and the residents love it. Lots of activities and outings to keep your loved one busy while there for Rehab. Thank you Riverside for helping get my Mom back home so quick.

Verified Google review

Reviews from Google Places for Riverside Nursing Centre. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.