Clark Retirement Community is a Medicare-certified nursing home located in Grand Rapids, MI. CMS overall rating: 2 out of 5 stars. Google rating: 4.0 out of 5 from 38 reviews. Accepts both Medicare and Medicaid.

Clark Retirement Community

grand rapids, MIMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Non profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1551 Franklin Street SE

Grand Rapids, MI

Kent County

Service Area

This nursing home is located in Kent County and serves residents in the MI area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

BHI SENIOR LIVING

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.43 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.50 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 71.4% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 57.1% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4
38 reviews
J K

J K

You can’t do the speed limit over these speed bumps. Even at 2 miles an hour they try and destroy your car. If you want a stop sign there, why don’t you just put a stop sign there?

Verified Google review
Andrea Han

Andrea Han

My loved one was at Clark for 8 years. During that time, he entered clark with his wife but sadly she passed during their time there. He was moved to a few different floors due to his progressing needs while at Clark. Most recently, he had been on the memory care unit for over 2 years. He loved Clark and would always tell anyone who would listen “this is my home now!” Despite the lack of staffing and the slow response to call lights, as a family, we overlooked that because he was happy to be at Clark. We were totally caught off guard when called in for a family meeting in which we were told that we’d have to find different placement because Clark could no longer handle his needs. After he had been there for 8 years, was very happy, etc. it was just shocking to be told this. He is in great physical help, needed no assistance eating or toileting, but he’s forgetful as he’s 91 and has Alzheimer’s. We thought that he was in the perfect place to handle his needs. There are several other residents much more progressed in their diseases. Over the amount of time that he was at Clark, between him and his wife’s care, he has spent over a million dollars to be their resident, for it to end so abruptly like this. As a family, we had to remove him from Clark to provide him better care elsewhere. I would not wish this nightmare upon anybody, as he was being moved out several staff members were equally as shocked as we were and said that “he was always a joy.” This treatment of a resident is despicable and totally unforeseen when you think that you’ve found a safe and secure place for your elder.

Verified Google review
SRS

SRS

Nothing but kudos for Clark and their staff. No matter the need, they are always ready-at-the-wait for my mother and step-dad and the facilities are prepared for every level of care for the retired. From the fantastic dining, to the woodshed, to the gym, to the mental health programs, Clark is just perfect (and I don't say that casually),

Verified Google review
Lauren Ebels

Lauren Ebels

We moved my father to skilled nursing here after having a poor experience elsewhere. They seem very attentive and intentional about involving him in activities. They take COVID precautions seriously. The facility is nice and the staff are welcoming. I only wish they had more options for freedom as he is almost completely wheelchair bound but still has the mental capacity and energy beyond most in skilled nursing and would prefer to be in assisted living.

Verified Google review
SKat Foster

SKat Foster

Not perfect but they come close. As someone who was a caseworker for adults who couldn't live independently, and visited many, many care settings, I am aware that any facility that has as many residents and as many staff as Clark will have a few issues occasionally. It's the overall day to day care that matters. That said, we are very happy with Clark. My dad, who spent 2 days a week (for many years) visiting people in almost every care setting in the GR area, chose Clark for himself and mom. I think He made a good choice. He has passed on, but mom has been there several years. It's clean, in good repair, has many activities, and staff are kind and competent. We visit frequently at all hours, eat in their dining hall with mom at least once a week, and some of us have spent the night with mom. Mom is mentally all there and is also well satisfied. I'd recommend you consider it.

Verified Google review

Reviews from Google Places for Clark Retirement Community. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.