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James USA

Worst rehabilitation center, the therapists did their best, but the management, including physician overview of the rehabilitation program was absent. Needless to say my friend did not make it out of there alive. If you are planning on rehab there and have any medical issues or develop any while there - I will say a pray for you now. I strongly recommend you consider elsewhere for rehab and let your friend know.

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Sandi De Vries

Many great people on staff. (Nurse) Shirley is the BEST. Social worker Katie is fabulous. Rose is so kind and wonderful as well. The facility isn't perfect, but they do a nice job.

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snap ring

I was just released from the rehabilitation section on Friday, December 6. I was scared to go there after reading the reviews. Well, my experience was surprisingly different than I anticipated. It was not bad at all. The people were so nice and kind and caring. When I rang for help, someone came pretty quick. Yes, there were a couple of times I had to wait until someone came, but very few. I say a big THANKS to everyone from housekeeping, aides, food servers, nurses, and the medical staff. You all helped me very much. Barb B.

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Ames

Completely remodeled. Very clean, no odors, good food and wonderful staff. My mother is here after a fall to rehab with goals of her returning home and living independently. She has PT and OT staff here, too. They take her to Dr appointments, too. Beautiful common areas, too.

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Lauren & Will Kerkstra

Avoid if possible. Too many unreal events to describe. Just awful. Update: I pulled my wife out of this facility because the care was completely sub-par. We stayed for some time because we thought she was getting decent therapy after our terrible vehicle accident. Towards the end, therapy decided to cut down on my wife's therapy hours, and could not provide me or the family with a good reason, other than they "could not justify their time." The management from the top down is a joke. Several other families that were there with us decided to pull their loved ones form the facility as well. The new facility we are at is top notch. The staff treats my wife with respect. They talk to her like normal human being, thank god. We went from having 1:16 nurse&aid/patient ratio to near 1:1 nurse&aid/patient ratio. Therapy is top notch as well. Instead of letting my wife sit in a bed for the majority of the day, and going through the motions with what little therapy they gave her, the new facility has her up and moving, or actively participating in something for nearly 6-8 hours a day. She is responding better than ever before. I can already see a change in her participation levels, as she is now starting to push herself. Spectrum, and your management you've lost sight of the most important part of health care and rehabilitation...the quality of life for your patients. Quit worrying about your goddamn inaccurate call-light response times, and terrible measures of effectiveness. Thank God we found a facility with people that care. Disclaimer: There were a handful of nurses, and aids at Spectrum who had great hearts, and did their best to take care of my wife and me. However, their talent and hard work is largely wasted on an employer and managers who are absolutely disgusting. For those of you that helped us, you know who you are. For all others, I pray you or your family members never have to end up in your facility.