Optalis Health and Rehabilitation of Grand Rapids is a Medicare-certified nursing home located in Grand Rapids, MI. CMS overall rating: 1 out of 5 stars. Google rating: 3.2 out of 5 from 39 reviews. Accepts both Medicare and Medicaid.

Optalis Health and Rehabilitation of Grand Rapids

grand rapids, MIMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Individual

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1950 32nd Street SE

Grand Rapids, MI

Kent County

Service Area

This nursing home is located in Kent County and serves residents in the MI area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

OPTALIS HEALTH & REHABILITATION

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.49 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.88 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 78.1% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 64.8% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.2
39 reviews
Emma Wikstrom

Emma Wikstrom

My father in late stage dementia was brought here for respite care. He was not given any of his medications and as a result was violent with staff and other residents. This is not a place I would return to and our hospice center will not be using them again for respite care. To say we are disappointed would be an understatement.

Verified Google review
Andrea Nichols (Andie)

Andrea Nichols (Andie)

The dietician that works here, Sidney Przystup, is amazing. She is always professional, presenting a positive attitude and a welcoming work smile. Sidney and the other supporting staff has given my family member awesome help and has made their process so easy and helpful.

Verified Google review
Shadow Washington

Shadow Washington

Enjoyed my stay here! The nurses and CNAs were so attentive and made me feel like family. Definitely recommend

Verified Google review
Dave

Dave

Very happy with the meals provided with the different varieties and generous portion size. Staff is very friendly and I enjoy coming back because of the family atmosphere. Excellent therapy department in Activities are always fun as well. I would definitely recommend to anyone to come here. A special shout out to nurse Ashley Price for always taking care of me and make sure I’m well taken . Dave Trzybinski

Verified Google review
Janine Hammond

Janine Hammond

I would give negative stars but there was no option! I would not recommend you send your loved one here! This place is a disorganized mess! When we arrived from Rehab no one had mom in the system or knew what room she was to be after confirming with Rehab they would accept her. No protocol to welcome or admit. We had to advocate for everything to get done for mom. She missed her medications for two days! Her medical needs were not being met! We were the ones who were constantly having to be there with advocacy for our loved one to get basic needs and care! We had several meetings with administrators and were given a lot of excuses and apologies but saw no change. We did not feel like Mom was safe there!!!! Many of the direct care staff would be huddled around chatting while there were many call lights on with total ignoring of the light. Fortunately mom was able to call us during the night to say her call light was on the floor and no one came for hours. The list goes on and on of very poor care and big attitudes. We stayed for 7 days and have now moved on. When we were admitted to a new skilled care facility we realized the difference! There is much work to be done from the new administration to try to turn this place around. Too many people working there have a negative attitude and do not give the residents the self respect and care they deserve.

Verified Google review

Reviews from Google Places for Optalis Health and Rehabilitation of Grand Rapids. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.