Optalis Health and Rehabilitation of Grand Rapids is a Medicare-certified nursing home located in Grand Rapids, MI. CMS overall rating: 1 out of 5 stars. Google rating: 3.2 out of 5 from 39 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Individual
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Kent County and serves residents in the MI area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
≈ At average
OPTALIS HEALTH & REHABILITATION
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
My father in late stage dementia was brought here for respite care. He was not given any of his medications and as a result was violent with staff and other residents. This is not a place I would return to and our hospice center will not be using them again for respite care. To say we are disappointed would be an understatement.
The dietician that works here, Sidney Przystup, is amazing. She is always professional, presenting a positive attitude and a welcoming work smile. Sidney and the other supporting staff has given my family member awesome help and has made their process so easy and helpful.
Enjoyed my stay here! The nurses and CNAs were so attentive and made me feel like family. Definitely recommend
Very happy with the meals provided with the different varieties and generous portion size. Staff is very friendly and I enjoy coming back because of the family atmosphere. Excellent therapy department in Activities are always fun as well. I would definitely recommend to anyone to come here. A special shout out to nurse Ashley Price for always taking care of me and make sure I’m well taken . Dave Trzybinski
I would give negative stars but there was no option! I would not recommend you send your loved one here! This place is a disorganized mess! When we arrived from Rehab no one had mom in the system or knew what room she was to be after confirming with Rehab they would accept her. No protocol to welcome or admit. We had to advocate for everything to get done for mom. She missed her medications for two days! Her medical needs were not being met! We were the ones who were constantly having to be there with advocacy for our loved one to get basic needs and care! We had several meetings with administrators and were given a lot of excuses and apologies but saw no change. We did not feel like Mom was safe there!!!! Many of the direct care staff would be huddled around chatting while there were many call lights on with total ignoring of the light. Fortunately mom was able to call us during the night to say her call light was on the floor and no one came for hours. The list goes on and on of very poor care and big attitudes. We stayed for 7 days and have now moved on. When we were admitted to a new skilled care facility we realized the difference! There is much work to be done from the new administration to try to turn this place around. Too many people working there have a negative attitude and do not give the residents the self respect and care they deserve.
Reviews from Google Places for Optalis Health and Rehabilitation of Grand Rapids. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.