B

Billi Heft

When I first moved, my mom in there was before Optilas Took over. I was very happy and very pleased with care she got. But once they took over the care went from quality care to sorry care. The aids I seen up there some of them are very lazy non caring. They’ll be one aid trying to get everything done why are others sat at the nurses station. There is no team work. I was told they would leave her in bed until after lunch because she is incontinent and they don’t have time to put her back to bed to change her but yet she was in bed and wasn’t changed since breakfast. I sat with her for eight hours one day, and she only was changed once. The care she received was unacceptable. There was an aid named Holly and Nurse named Samantha that was godsent. They was excellent. There was an incident where mom complained of being short of breath and no one notified hospice or myself about it. I would not recommend taking your loved ones here if you really care about them.

M

Michelle M

STAY AWAY FROM HERE!!! This place is outdated, when your a spine patient and have to log roll in and out of bed, good luck. I was terrified I would end up on the floor! The mattress is hard as a rock. It took 10 hours to get my pain meds, they dont answer your call lights for at least an hour. The nurses are rude. The day I came in they didnt even come and talk to me how rehab would work. They left me in the bed for several hours with no response or when they did respond to me on where my meds were it was always we are working on it. I checked out the very next day of check in. I kept asking for my ice packs, finally got them after several hours of asking. The place is VERY unsafe.

J

Jessica

This nursing facility/slash physical therapy facility is a very good place to get better and back on your feet. I am a patient here right now, and the staff are so nice and friendly and supportive. I have read the reviews about this facility and am a little bit surprised that people had some negative reviews on here. Just because the staff doesn’t get around to help other patients doesn’t mean that they don’t care about their health and safety. Also I have seen some deer, especially a Mama Deer and her babies. I have seen bunny rabbits and a lot of other animals. I would not have chosen a different place to be at for physical therapy and activities. This place makes me feel safe and the staff treats people like they are people not just things.

R

Richard Meinel

Stayed here for 5 months. Medical care changed without telling the patients. I went days without life saving meds. SKLD blamed the pharmacy. The pharmacy blamed my insurance. Had to get my neurologist involved. He wasn't happy with them. Staff falsely accused me of doing things of doing things I wasn't doing. Pureed food tasted like it was filtered through dirty and smelly sweat socks. I don't recommend staying here or letting loved one stay here. And no don't bother telling me to call as I won't call you.

R

Rylee Wolf

Please note that the myriad of recent positive reviews, by and large, are by staff who work there. My husband spent two hellish weeks in this facility and experienced disgusting levels of medical neglect. Be prepared for nursing staff who do not remember to give meds, or have to be reminded what the correct dose is. Hope you don't get hungry or have special dietary needs; meals are often seen as optional and even a vegetarian diet is too strange for them to accomodate. Expect the call light to be on for hours, unanswered, as you or your loved one sits in their own filth or nearly falls out of bed. Nurses and nurse techs who don't even know how to take vitals, etc. The list goes on and on and on. They couldn't even figure out how to transfer or discharge my husband. There are hundreds of thousands of dollars of medicaid fines against SKLD and active news investigations against other SKLD facilities. This place is no different than the other ones. If they are the only place that will take your loved one - you're better off without any "care." I'm only leaving this review so others aren't fooled by the 4* average reviews from the abusive staff.