Optalis Health and Rehabilitation of Grosse Pointe is a Medicare-certified nursing home located in Grosse Pointe Woods, MI. CMS overall rating: 5 out of 5 stars. Google rating: 3.7 out of 5 from 204 reviews. Accepts both Medicare and Medicaid.

Optalis Health and Rehabilitation of Grosse Pointe

grosse pointe woods, MIMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

21401 Mack Avenue

Grosse Pointe Woods, MI

Wayne County

Service Area

This nursing home is located in Wayne County and serves residents in the MI area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

OPTALIS HEALTH & REHABILITATION

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.34 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.35 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 40.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 47.8% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.7
204 reviews
Howard Riley

Howard Riley

Some of the aids were outstanding. Delores gave compassionate personal care as did Fatima .The therapists were knowledgeable and patient. The whole experience was a lesson in patience. Lots of the room equipment is old and damaged. Safety hand bars in the bathroom are ill placed. Guest bathrooms are usually locked. Guest seating in rooms are crude.

Verified Google review
Robert Megargle

Robert Megargle

Terrible facility First floor rehabilitation has good nursing staff, PT and OT nurses are kind and take good care of short term residents. Do not be fooled and trust your loved one to the long term care on the second floor. Residents of the wrong color are ignored and forced to endure lying in pain for hours without water, basic OTC meds like Tylenol and ibuprofen can be denied for up to 24 hours. Rooms have old broken phones, TV's, clocks and beds that only got fixed after 5 days. After complaining to upper management it was finally addressed. Broken wheelchairs, dirty floors and walls in disrepair. Do not trust your loved one to the long term care nurses on the second floor.

Verified Google review
Jewel Williams

Jewel Williams

The care given at the Grosse Pointe Woods location is great. The nursing staff pays attention to the wants and needs of the residents and shows that they care. The experience there from admissions to housekeeping were on point. Would recommend.

Verified Google review
Krys Schroeder

Krys Schroeder

Poor facility. Selected for a family member to recover after major surgery and choice was based on 4/5 & 5/5 ratings….. do NOT be fooled. Gets a1/5 for being clean, but stops there. Jerome was nice on phone to get you in, that’s it. Different NP every day, good at talking, not the greatest at nursing. Double rooms, no showers, old beds in disrepair. Appears to have mostly elderly & many overweight and seems like a place where family members put them to have others care for them. Many “regulars” hanging around in wheelchairs in the hallways. Very limited physical rehabilitation taking place here. If you have a loved one in need, this is NOT the place to be rehabilitated.

Verified Google review
LaFonda Cage

LaFonda Cage

Optalis was really a great experience for my mom who was there for 2 week rehab. She received best help you could want for your love one and the staff was so nice from day one I’d recommend this facility to any and everyone who wants and need the best of care.

Verified Google review

Reviews from Google Places for Optalis Health and Rehabilitation of Grosse Pointe. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.