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max26080

Let me just start with the positives, Tonya my CNA was absolutely amazing, she was there when I needed her the most, when there was major issue with my food or just an issue in total she stood up and made sure that my voice was heard and she treated me with a warming environment while also making sure things were handled in a timely and professional manner. She deserves a nice raise the work she does is amazing and she should champion it. She gives the feeling that she actually cares about the patient and less of the job I.e getting small tasks done over a patient. Which she has made it clear that respectful and professional patient care above all else. Another shout it is to Tom one of the night CNAs he goes above and beyond with no major credit given to him nights are understaffed he makes the most of it . a night manager that's hand's on is most definitely needed within the facility theres major leadership issues at night specifically with medication administration and such. My other issue is night nurses prioritizing med distribution over patient issues that requires a nurse to handle a potential major medical emergency. This is absolutely unacceptable and is playing with fire. It's a major preventable accident waiting to happen. I believe there's definitely major room for improvement regarding late nights that is urgently needing attention. Tonya most definitely deserves a raise a big raise or a higher position to still do what she does but have more authority over certain issues Tom most definitely needs more recognition and I would say a raise or something both CNAs are amazing. Additional information C hall has had great daytime nurses and great CNAs One night nurse that needs some praise and more is Brittany she has been amazing and on top of things more than most night nurses from my experience.

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Terry Meister

Staff is very caring and the facility is clean. My mom has dementia and they take care of her well. They have a lot of activities for the residents to keep them busy. Angela the DON is awesome!

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amy macksood

Staff was very caring and supportive. Always answered my questions and always kept in touch , Returned calls when I reached out . They really helped me through the process as I felt very lost and confused admitting my mother. They made everything easy for me . Lori was wonderful in admissions, she was very helpful in the admissions process. Connie the social worker was also wonderful. She was always quick to answer any questions and help me with the process . The staff is very caring and makes you feel welcome. Over all my mother received good care and the nursing staff was friendly and very helpful . I would recommend mission point of Holly .

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taylor evans

Mission Point of Holly has the most supportive, caring, and kind employees around. There are so many fun things planned that keep the residents active and engaged in their home away from home. Sara from the activities department is super creative and the residents thoroughly enjoy participating in the daily events. The therapy department is knowledgeable and truly care about their residents’ well-being and strive to help them improve their independence to return home or elsewhere. The nurses and CNAs are helpful and very good at their jobs in taking care of their residents. Connie, the social worker, is excellent at her job and goes way above and beyond to assist the residents and their families.

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Soraya Darge

Mission Point of Holly really focuses on the well-being of the residents. There is constantly fun things for them to do, such as weekly entertainment, movie and popcorn days, and arts and crafts. Everyone is encouraged to join the fun. Sara is a wonderful activities coordinator and strives to keep the residents happy. Therapy for rehab is also great here, they are very good at what they do. Josh in Maintenance is very friendly and makes sure the building is taken care of. I could go on and on, many wonferful people here to help take care of your loved ones. Family like atmosphere for sure.