Regency at Jackson is a Medicare-certified nursing home located in Jackson, MI. CMS overall rating: 1 out of 5 stars. Google rating: 3.8 out of 5 from 122 reviews. Accepts both Medicare and Medicaid.

Regency at Jackson

jackson, MIMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

434 W North Street

Jackson, MI

Jackson County

Service Area

This nursing home is located in Jackson County and serves residents in the MI area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

CIENA HEALTHCARE/LAUREL HEALTH CARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.51 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.16 / Industry Avg: 2.5

✓ Above average (higher is better)

Google Reviews

3.8
122 reviews
Sandra Fisher

Sandra Fisher

This place needs to be shut down, and if you have family here, get them out because they're not being treated well at all. It is an absolutely filthy facility on the second and third floors, the residents rooms are gross, the facility smells horrible, and the residents are dirty. The beds smell like urine. The management staff is awful, and they could care less for the residents here. The residents barely get fresh ice water due to the ice machines being broke. The assistant director of nursing treat the nursing staff like they are garbage. It’s uncalled for the way that ADON Jim speaks to the nurses and cnas.

Verified Google review
Cynthia Burton

Cynthia Burton

The facility was spotlessly clean and the CENA staff members are amazingly kind and always go the extra mile for their patients, and they always make time to add the "human touch" -- sometimes a little humor, sometimes compassionate listening, often both at once. My experience at Regency was entirely positive and I am grateful to everyone there for their help in recovery from my injuries.

Verified Google review
John Barber

John Barber

I arrived there not have any idea what I was about to get into. I was there for 20 days) There was a lack of reviews in terms of STAFF care/performance so....(you hear nightmares about some facilities like this). This place and the staff turned out to be AWESOME and I felt so cared for and loved there -- it was beautiful. I even got emotional once expressing my gratitude for their service. GO HERE - they will take very good care of you. You are in GOOD HANDS here!

Verified Google review
Katie McLogan

Katie McLogan

This place is the worst nursing home in Jackson hands down. It has had a variety of names over the years (Allegra, Heartland, Marlin Manor). At one point the front entrance was remodeled but the important part (where the residents live) remains old and run down. I have spoken with many people who stayed here who had a horrendous time during their stay. Administration doesn't seem to care as much about the residents as they do about filling the beds.

Verified Google review
Tammy Stephens

Tammy Stephens

We just took our dad to Allegra for physical therapy so he can get stronger and come home. The staff was absolutely friendly, dedicated, spot on. His first nurse he met was Cheryl and she took care of him perfect, answered all his questions, answered all our questions and made us feel at home not like we were in the way. I have a feeling this is going to be a great experience for my dad to get stronger and be able to come home quicker due to how he is treated so well.

Verified Google review

Reviews from Google Places for Regency at Jackson. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.