Regency at Jackson is a Medicare-certified nursing home located in Jackson, MI. CMS overall rating: 1 out of 5 stars. Google rating: 3.8 out of 5 from 122 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Jackson County and serves residents in the MI area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
⚠ Below average
CIENA HEALTHCARE/LAUREL HEALTH CARE
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
This place needs to be shut down, and if you have family here, get them out because they're not being treated well at all. It is an absolutely filthy facility on the second and third floors, the residents rooms are gross, the facility smells horrible, and the residents are dirty. The beds smell like urine. The management staff is awful, and they could care less for the residents here. The residents barely get fresh ice water due to the ice machines being broke. The assistant director of nursing treat the nursing staff like they are garbage. It’s uncalled for the way that ADON Jim speaks to the nurses and cnas.
The facility was spotlessly clean and the CENA staff members are amazingly kind and always go the extra mile for their patients, and they always make time to add the "human touch" -- sometimes a little humor, sometimes compassionate listening, often both at once. My experience at Regency was entirely positive and I am grateful to everyone there for their help in recovery from my injuries.
I arrived there not have any idea what I was about to get into. I was there for 20 days) There was a lack of reviews in terms of STAFF care/performance so....(you hear nightmares about some facilities like this). This place and the staff turned out to be AWESOME and I felt so cared for and loved there -- it was beautiful. I even got emotional once expressing my gratitude for their service. GO HERE - they will take very good care of you. You are in GOOD HANDS here!
This place is the worst nursing home in Jackson hands down. It has had a variety of names over the years (Allegra, Heartland, Marlin Manor). At one point the front entrance was remodeled but the important part (where the residents live) remains old and run down. I have spoken with many people who stayed here who had a horrendous time during their stay. Administration doesn't seem to care as much about the residents as they do about filling the beds.
We just took our dad to Allegra for physical therapy so he can get stronger and come home. The staff was absolutely friendly, dedicated, spot on. His first nurse he met was Cheryl and she took care of him perfect, answered all his questions, answered all our questions and made us feel at home not like we were in the way. I have a feeling this is going to be a great experience for my dad to get stronger and be able to come home quicker due to how he is treated so well.
Reviews from Google Places for Regency at Jackson. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.