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Kathy Koebel

I was here for rehab for physical therapy and occupational therapy. The therapy groups were wonderful and the workers were amazing. The nurses and aids were very kind and attentive. A big shout out to nurse Sabrina!!!! She goes above and beyond to care for her patients. I had one issue. I had been asking to see her since day 3. I kept being told she'll see you tomorrow, she'll see you tomorrow. ( I know she left 2 days before I was discharged) needless to say I never saw her. Unfortunately I'm a very picky eater. I just wanted to let her know and see if anything could be done. I do hope that the new Dietion can improve some on the food, ie. Cold food especially breakfast, making sure they remember to put salt, pepper and margarine on the trays. Especially when you get toast, rolls and bread on your tray.

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Charles Ward

My first impression was cleanliness of building. Thanks to housekeeping director Charles and staff. Had pleasure to meet Wound care Nurse…Mary with the immaculate care provided to/for my loved one. Would definitely recommend Medilodge of Livonia.

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Hannah O

I cannot recommend this nursing home/rehab. We had to get our family member into a new professional facility. Most of the staff here are unprofessional, rude, loud, and obnoxious. You can often walk past offices and nursing stations and hear swearing, talking badly about people, and complaining. The older women that work the front desk at night are dismissive and rude, (won't even look at you). Cups and dishes were often left sitting on the rails meant for patients to use to in the halls, many employees would walk right past the dirty dishes. The rehab staff are friendly and caring, which is why i gave 2 stars.

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Candy Harris-Thomas

I’m say this… customer service for me is my first point of contact…really helps me decide how I feel about any place. First night young girl was pleasant.. the rest of my visits the front desk barely open their mouth to even speak…(the older seasoned ladies) perhaps that was not their normal job to be a receptionist. Get them off the front desk.. perhaps they can do another task that doesn’t involve people. I just find that unacceptable. “ You only get once chance to make a good impression”

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Leo

Tara in the admissions office made our experience smooth and put our minds at ease when bringing our family member here. Very clean facility and lovely staff. Nina in the business office was also wonderful to work with and explained things transparently and made it easy for us to understand.