West Hickory Haven is a Medicare-certified nursing home located in Milford, MI. CMS overall rating: 2 out of 5 stars. Google rating: 3.8 out of 5 from 58 reviews. Accepts both Medicare and Medicaid.

West Hickory Haven

milford, MIMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

3310 W Commerce Rd

Milford, MI

Oakland County

Service Area

This nursing home is located in Oakland County and serves residents in the MI area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

THE PEPLINSKI GROUP

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.60 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.90 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 64.7% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 68.4% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.8
58 reviews
Tiffany Croteau

Tiffany Croteau

My sister has been here for about two years and the nurses and staff have always been so great. They communicate and make sure to keep her comfortable.

Verified Google review
Ashley Sertage

Ashley Sertage

I am a nurse with Brighton Hospice and I have some patients that reside in this facility and I will say I absolutely love how involved the staff is. Not just the nurses and the CNAs, everyone cares and is so involved from social work to activities. They CARE. They have a doctor and two nurse practitioners that see all of the patients and ensure they are receiving the best care. They always have great activities throughout the day and church services. This is my favorite facility I visit and recommend it to other patients and their families I see! It really feels like a home here. 10/10

Verified Google review
jody Gauthier

jody Gauthier

Do not let your family go to this facility it is dirty the people don’t take care of the residents the employees are shady and the administration doesn’t do their jobs and try to blame the family for them not following up on the paperwork when they don’t bring it to you. And things come up missing. If you love your family member stay far away from west hickory haven!

Verified Google review
Kim

Kim

West Hickory Haven is a wonderful, clean and caring community facility. Its staff are caring and know each of the residents by name. I wouldn’t hesitate to recommend West Hickory Haven to any of my friends or relatives.

Verified Google review
Julie Haselhuhn

Julie Haselhuhn

My Mom has been a resident at this facility for about 2 years. All of the staff have been very friendly and caring. All of the Activities staff are great with all of the residents. The CNA's I have dealt with are caring with my Mom.

Verified Google review

Reviews from Google Places for West Hickory Haven. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.