The Laurels of Mt. Pleasant is a Medicare-certified nursing home located in Mt. Pleasant, MI. CMS overall rating: 5 out of 5 stars. Google rating: 3.7 out of 5 from 89 reviews. Accepts both Medicare and Medicaid.

The Laurels of Mt. Pleasant

mt. pleasant, MIMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

400 South Crapo Street

Mt. Pleasant, MI

Isabella County

Service Area

This nursing home is located in Isabella County and serves residents in the MI area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Chain Affiliation

CIENA HEALTHCARE/LAUREL HEALTH CARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.80 / Industry Avg: 0.75

≈ At average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.56 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 27.8% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 24.7% / Industry Avg: 35%

✓ Below average (better) (lower is better)

Google Reviews

3.7
89 reviews
MyPointOfView2You

MyPointOfView2You

Worst experience ever. Rehab rooms are too tiny to move in. Discharge was "here's his meds" and not given enough to cover a holiday weekend. When I called to question medication coverage I was told "go to ER, that's our policy". Zero experience dealing with what was needed. Not recommended.

Verified Google review
Deb Jacalone

Deb Jacalone

My Mom is currently staying at the Laurels. I just want to give a shout out to the entire staff. The nurses who are so patient and so kind. The kitchen manager who goes out of his way to make sure your loved ones can get food that they like and is prepared so that they can eat it. The administration who always take time to answer your questions. The young man (Justin) who runs the front desk, and greets you every single time you come in and leave, as well as trying his best to get you through to the proper department whether in person, or on the phone. I will say, I do wish they could hire more staff. There are not enough nurses to go around. And the rooms are on the small side. But knowing that our government is not prioritizing the elderly or their care, these kind souls are working on a shoestring budget and doing their absolute best every single day. My sincere thanks to each and every one of them. 🙏❤️

Verified Google review
Amy Converse

Amy Converse

A man was brought into my work place and was assisted by someone who works for the company. The man was in a wheel chair and the worker was hitting every wall or door that was nearby. If this is the kind of service that these people get, no thank you. It was the same on the way out. I felt like they were playing pinball the way she was bouncing him around everywhere.

Verified Google review
Bubble Tea

Bubble Tea

We have a stubborn and somewhat lazy family member staying here. Long before he checked in, we knew he would be a difficult case. However, the staff at this facility has shown nothing but professionalism, patience, and efficiency. We are truly grateful and full of respect. These people are angels!

Verified Google review
James Popielarz

James Popielarz

I was in Laurels of Mt Pleasant for 11 days after hip replacement surgery. I also have to be on a low clorestrol diet. The kitchen staff didn't have the slightest idea how to prepare that diet.They kept serving me the same food,that I told them I can't have. Everything else at the facility was good.I just was getting very disgusted. That the kitchen staff could not understand my low clorestrol diet.Other that That the nursing and house keeping staff was very wonderful.

Verified Google review

Reviews from Google Places for The Laurels of Mt. Pleasant. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.