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Brittany

My aunt was here for a week! I moved her asap! This place looks like a nursing home from a scary movie! Also my aunt kept telling us about a mean male worker that would be rough and impatient with her! I didn’t like the vibe I got just walking in the door! We moved her to the regency in Livonia and loved it there! Would not recommend this place for your loved ones!

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Scott Adams

On September 10th at the nurses station, with residents around. The nurses stated, “Some conservative just got shot, and what an amazing shot it was. Bam, right in the neck. Amazing shot.” I would never want my family to be “cared” for by evil people who have no compassion for another human being. I don’t care if you don’t agree with the person who got shot. Horrible!

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Margery Reid

I was at The Manor of Novi for two weeks. During that time, I got to know most of the staff and residents there. It's clean and the food is good. If I need to go into rehab again, I will be choosing The Manor.

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Lisajo Carleton

Everyone has different experiences. Mine at The Manor of Novi was wonderful. The staff was helpful in so many ways. Ms. Christina Rowe, the social worker went out of her way to make sure my friend had all she needed. The floor staff, nurses, aids and support were there for the helpful things we needed for my friend‘s final days in hospice. The facility was clean, well kept up and did not have that nursing home smell. Lisa at the front desk always greeted me with a smile and kind words. The whole staff didn’t mind when my dogs joined me for a visit. April, the nurse i dealt with the most is a treasure. Anyone there is lucky to have her on the shift. Look the place over, don’t judge on reviews alone. The Manor of Novi is a great place to trust with your love one’s care.

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Judy Tisher

II couldn’t have chosen a better facility for my Mom. Absolutely the BEST! My Mom is happy, comfortable and content which means a lot! I never have to worry about the safety of my Mom. She’s in great hands, especially with the recent pandemic when the facility was closed for in person visits. I was able to communicate by FaceTiming, visit through the window. All the staff treats her and all residents like family. My Mom thinks of them as her family, and they are! They are friendly, definitely compassionate, caring and always available to answer any questions. My Mom is dressed every day, she’s clean, her hair always looks nice. There’s a beauty shop at the facility with a beautician. When I used to take her out for Doctors appointments, a drive, the Dairy Queen, etc., she would say when we got back, “ It feels good to be home”. The facility is always clean. The floors are so clean that they shine! They decorate for all occasions/seasons. The facility organize events for the residents. I’m looking forward to the “Petting Zoo” next week. There’s an awesome activities room. They encourage residents to participate. The women get their nails done, ice cream socials, art, music, Santa comes with real reindeer, so much more. Very creative activities. Encourages family participation as well. The medical staff - AWESOME! The office staff - Always helpful and AMAZING! The physical therapy team are incredibly patient and has helped my Mom gain strength, walk, talk and gain a little independence back. The social workers are awesome. I’m always getting updates. The communication is great. The kitchen staff (Food is great), maintenance staff (Always friendly), laundry staff (Great job keeping Moms clothes clean), I can go on and on about how amazing The Manor of Novi is. I want to Thank EVERYONE there for taking such good care of my Mom and confirming that I made the best choice for her. We are blessed for sure!