WellBridge of Novi is a Medicare-certified nursing home located in Novi, MI. CMS overall rating: 1 out of 5 stars. Google rating: 3.2 out of 5 from 197 reviews. Accepts both Medicare and Medicaid.

WellBridge of Novi

novi, MIMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

48300 11 Mile Road

Novi, MI

Oakland County

Service Area

This nursing home is located in Oakland County and serves residents in the MI area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Chain Affiliation

THE WELLBRIDGE GROUP

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.78 / Industry Avg: 0.75

≈ At average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.36 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 41.7% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 48.6% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.2
197 reviews
Doctor Valentine

Doctor Valentine

While the place is very clean and modern, it is lacking in many key areas. PT/OT is okay, but they only put in the bare minimum of work. Their caregivers vary from wonderful, friendly, and attentive to rude, angry, and negligent. Some of their people are fantastic, but some are downright mean. With all due respect to the people that work there, old people and the wounded aren't the friendliest folks when their independence is taken from them. Of course they're crabby and mean. They're in a bad place. They don't need your crap on top of it. Keep your complaining to yourself, and tell it to your therapist. And we did have a case of elder abuse that involved the police. The matter was dealt with appropriately, but it shouldn't have happened in the first place. Communication is terrible. They do whatever they can to work as little with family as possible. And seeing a social worker is like pulling teeth. The food is a flip of the coin. Sometimes it's amazing. Sometimes it's garbage. But that's pretty standard for all rehab facilities. They have a little bistro in the place that's closed 98% of the time. It's too bad, their food is quite good. The nurses are slow to respond to their call buttons. Not as slow as some places, but they're still too slow. Unfortunately this is a problem at these types of places. They like to complain that they're understaffed. Of course they're understaffed. You still don't get to treat patients like they're responsible for your lousy life choices. That being said, Wellbridge isn't all bad. And vastly superior to hell holes like Notting Hill. I've had two relatives at Wellbridge in the past couple years. One loved it. The other hated it. Your mileage will vary.

Verified Google review
walt dedo

walt dedo

I wouldn’t go there to die because they make you suffer.first. My brother is there now he’s been there about 3 years .He went from 140 pounds and now he’s near death under 100 pounds.he can’t feed himself and the hired feeders weren’t feeding him.Cut to the chase.I went there today hewas severely dehydrated cracked lips ,confused,angry,I could go on and on . Now I’m just waiting to bury him.

Verified Google review
Max G.

Max G.

I have not met a more compassionate team! My friends mother was in their care and when visiting staff was smiling, very attentive to her needs, and the food was great!

Verified Google review
J. B.

J. B.

I dont even know where to start. This place is amazing and has taken such good care of my mother. Everyone that works here cares about these patients. If you are looking for a place for a loved one in need, this is a safe place, you will be able to go home at night and not worry, and thats a great feeling to have.

Verified Google review
Kelly Spence

Kelly Spence

This is a beautiful facility but it is lacking human decency. My friend is in this facility and they have waited over 3 hours just to get a cup of water to drink. Forget it if they need something right away. As far as physical therapy for this person all they do is set them in a wheelchair in front of the TV and tell them that they are working on the core muscles. It's heartbreaking that people are treated this way. I wish I could give a negative star review but that's not an option, I couldn't be more disappointed.

Verified Google review

Reviews from Google Places for WellBridge of Novi. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.