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Diane Foia

We recently admitted my mother and she was pleasantly welcomed and cared for. Her nurse Roman is an absolute God- send! His bed- side manner, attentiveness, and knowledge is unsurpassed! I am blessed and very grateful to have such a compassionate care taker for my mother in this difficult time. You're greatly appreciated Roman!

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Jason Tacey

This place is horrible after 1 month of being here I have been neglected, tried to be put in confrontations by many of the cna's on site. I have not seen a doctor on site ever, you go to a administrative people like social worker they don't even help. I had a stroke and they know that I can't use my arm, but when they take to a shower or even get dressed after state no use of my right arm, they ignore me and just stand there. Most of the cna's sit at the desk for hours not helping or on phones all day long walking by patients who call lights are one. I once woke up to use the bathroom and there was a cna in my bathroom on his phone with the light off.. food is always cold not once has my food been warm. Gave green beans with Italian dressing over them. Get constant smell of Marijuana on the property and even seen a resident in my room hitting his vape, I was told it was not allowed on the property. One night woke being dizzy asked a nurse can't remember her name if I could have bp and blood checked, she said she will and never came back to check I had fallen asleep, and it could been my bp and needed to go to the hospital or been another stroke. This place should not by any means be open, any good review should be investigated because I have not one felt safe or in good care here they don't give medications on time, slam food tray down, if you are a new patient it seems you get the cold treatment, ones who have been here for so long get treated differently I have noticed. They are are very negligent in every way, I had a bed sore the decided to pop and leave me and my linens where I lay soiled in blood for 4 hours before they did anything to change them. They have one good shower that has hot and cold water all the other seem to have cold water. I have been showered fully once, the rest of the times it only has been from waist down. Fresh linen that been placed on my bed that had dried blood stains on them. Good luck on getting ice water they have a cooler with ice in it if there is no ice in it, you can't get ice from the machine cause it is locked.. Place is out dated and one time had my bathroom flood with a leak from a pipe above me. Again I would not send anyone to this place, family, friend, pet, or neighbor.

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Dawn page

“The staff treat you like family” There could be no truer words to describe The Springs at Rochester Hills, especially the Memory Care Unit. My mom received the very best care by the nurses and CNAs during her stay. I witnessed first-hand the attention and love that was readily given to her. But what touched me most was that the entire staff showed unending compassion and patience to both my mother and myself. That they were with her at the end of her long journey on Earth, helping her take the next step into God's home, means the world to me. The Springs staff have given a beautiful gift to my mother and me, and I will forever be thankful and sincerely grateful to you and all who cared so lovingly for my beloved mother.

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Kim White

My family and I cannot say enough good things about The Springs at Rochester Hills. We were hesitant about moving our mother into a skilled nursing facility, but the staff here put all of our fears to rest. From the moment she arrived, she was treated with incredible compassion and dignity. Every nurse and CNA went the extra mile to make her comfortable, and they all made a genuine effort to get to know her personally. When we visited, her room was always clean smelled fresh. It is so comforting to know she was in a clean and safe environment. The staff kept us thoroughly informed of her progress and treatment plan. They were always professional yet incredibly caring, and they approached every situation with kindness. The support and compassion they showed our entire family was truly remarkable. It brought us immense peace of mind to know she was surrounded by such loving hands. This is a place that truly makes a difference. They have given our family a beautiful gift by providing such high-quality, loving care. We are forever grateful and highly recommend this facility to anyone in need of skilled nursing services.

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melissa chalmers

After my father's surgery, we were all very worried about his recovery. He needed intensive short-term rehabilitation, and choosing a skilled nursing facility was a daunting task. Thankfully, we chose The Springs at Rochester Hills, and I cannot recommend them highly enough. From the moment he arrived, the staff treated him with incredible compassion and dignity. The nursing team was attentive and proactive, managing his medications and pain with a high level of expertise. What stood out the most was their genuine kindness. They weren't just doing a job; they were truly invested in his well-being. The nursing assistants (CNAs) were always there with a friendly smile, making sure he was comfortable, clean, and well-cared for. The therapy department is outstanding. The physical and occupational therapists worked tirelessly with my father, crafting a personalized plan that helped him regain his strength and independence faster than we ever expected. They were patient yet encouraging, celebrating every small victory with him. He genuinely looked forward to his sessions, which is something I never thought I'd hear him say. For anyone seeking a place that provides top-notch medical care with a deeply human touch, you can trust this rehabilitation center with your loved ones care. We will be forever grateful for their professionalism and, most importantly, their kindness.