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Bob Foye

I wish we could give less than a 1 rating. We chose GLR because it was a newer facility, clean & bright. We chose wrong. Mom had fallen & broke her arm & hip. The problems in this facility start at the top. Paperwork 2.5 weeks behind, aide's who don't answer call buttons until 45-60 minutes have passed causing the patient undue grief & embarrassment. Nurses were only seen at med time which were often hours after they were due. Therapy was a joke. She would go there for an hour & during that time most of it was "take a break" which meant your therapist had other things to do . On arrival, they kept telling us that after 100 days, it goes to customer pay. At 30 days mom was booted, thank god. She was finally allowed to use her broken arm on Friday & they claim her insurance had denied her any additional time the following Monday. To me this was unethical/professional. The therapy group never spoke to mom or family regarding the sudden end of therapy. Please save you & your loved ones some grief. DO NOT go to GLR. We fought to get meds restarted, we fought for bloodwork to be done. They do have some fabulous employees, but they were sparse.

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Steve Lemon

Have been in many facilities for family members over the years and this facility is the nicest that I have been in. Very presentable and took very good care of my family member

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Jarrith Kiel

The staff was very helpful and caring. They provided great care and always kept us informed about what was happening. The building is very nice. Much nicer than most other homes I have seen.

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John Veremis

Great Lakes Rehab Center was supportive of my mother’s care. The nurses listened to my mother’s individual concern and cared for her specific issues. Also, the physical and occupational therapists individualised my mother’s care exceptionally well. I highly recommend the stay and care provided to my mother at GLRC!

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Maria E Maitland

Horrible place, don't trust them to care for a family member. My husband's grandmother was sent from the hospital to this facility for rehab. After a hospital stay for dizziness and falling, she also had a rash, which was believed to be scabies ,which is highly contagious, and she was diagnosed with early stage dementia in the hospital. She was taken to the facility although she fell, she was able to walk by herself with a walker before being admitted. Once she was admitted to the nursing home, we made sure to keep communication with her social workers and nurses. We were constantly calling and inquiring about her rash and mental condition and treatment for scabies. We were told she was seen by a dermatologist and conditions improved and she was no longer contagious and was all clear, she only had a rash on her thighs. Because we were told scabies cleared, we agreed to bring her to our home since we worried about her being on her own. As long she was mobile and the rash had cleared, it was no problem if she came and stayed with us. We picked her up Friday late afternoon, she came out in a wheelchair they dropped her in our car and she seemed to have a really hard time getting out of the wheelchair. We asked why her condition hadn't improved but worsened and why she requires a wheelchair. They told us it was protocol to take patients in wheelchairs but assured us she was mobile. She was sent with us with a wheelchair after 20 days of rehab although she was there to get stronger and only used a walker prior. Sunday at 5 am she couldn't get herself out of bed. I helped her change her clothes after she wet herself because she couldn't get out of bed. When I was helping her change her underpants I saw her whole body was still covered in a rash except her forearms, hands, and face. By 8 am I had to call the ambulance because she couldn't even sit up in bed. She was admitted to the hospital and they told us she had a bad case of scabies. Honestly, I'm not sure if they even did any physical therapy and the nurse didn't seem to know anything about my grandma's condition. The social worker only cared about getting Grandma discharged from the nursing home. My grandma needed help to apply for Medicaid and the social worker claimed grandma and her sister told her she didn't qualify. Even though grandma's sister was constantly talking to us about getting grandma on Medicaid. Nurse staff didn't seem to know about grandmas results or treatment it was frustrating talking to nurses and social worker and not getting the information. Her records show the doctor prescribes oral medication for scabies as well as cream however no record indicates she was treated for it. This has been a real nightmare. This place is horrible.