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Antoinette Mills

My mother in law was admitted to Medilodge of Southfield in Late August. It wasn’t until mid September they realized, proper paperwork wasn’t done during admission, three weeks prior. Spent a lot of time speaking with social workers at Medilodge of Southfield that seemed to care- but after receiving payment- we never received a call from them even two months later when she passed. Thank God for Erica the nurse, who called us at 2am in the morning to let us know she had passed because the county was coming to get the body. She thought someone had informed us. Sadly no one reached out. After being in there 2 1/2 months and speaking to social workers there for 2 of those months, no call to say condolences or do you need anything or even yet, here’s her stuff. A family grieving sometimes need to be checked on or reassured everything has been handled. We were not prepared and it would have been nice to know the resources available through Medilodge. At Medilodge of Southfield it was out of sight, out of mind. So sad. I would not recommend the place to anyone. The staff does not care, it seems to be a business transaction 😔 They are dealing with people, but only care about payment.

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SBASS GAHBE

Things have turned around quite drastically over the end of summer into fall! I visited the facility and was very impressed by how friendly the staff was and how energetic the residence seem to be. One of the residence even said I reminded her of her grandson and it was just a wholesome experience! Everyone working there deserves a 5% increase of salary. Keep doing the lords work!

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Dan Nitschke

This place doesn't return phones calls whatsoever!! When you finally talk to someone they are extremely rude with other staff members swearing in the background. Very unprofessional and they need to terminate the employees starting with the administrator and going down the line until they can run this place like it should be, people and insurance companies pay a lot of money for care for loved ones. I wouldn't even give the place one (1) star. The attorneys are about to have a field day with this place ..

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Terri Hamad

From the first time I walked into the Medilodge of Southfield, I was impressed with the hospitality and spirit of the facility. From the greeting by a smiling receptionist, to the busy, friendly therapy employees. The residents were out and about in common spaces engaged, and busy moving around doing their own activity. Everyone seemed very well taken care of in. The staff overall were extremely friendly and caring.

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Kalvin Hang

For now, I’m going to give them 3 stars. I will update after the Covid19 is over. So far, the people are nice and have given us warm welcomes. Looks like they are treating my father good for now.