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Carole

I've been in worse facilities , but not much worse than this place.. there have been reports of people losing tremendous amounts of weight because they weren't fed properly with their feeding tubes , one patient lost almost thirty pounds and was removed for his/her own safety.. I live here. And I am desperately looking for another place.. I was served bread in a cup and they called it bread pudding! The state forced them to replace the carpeting.In one hall , because it was so stained with feces and urine everywhere.. They are on the stage watch list and they have a grade of f.. There is a constant line of people coming in and applying for jobs.Because the turnover is so great.. You never know who you're gonna get around here because they might not be working here one day.. I have asked for palliative care.. And the doctor refused. I one time asked them to call an ambulance.I was so sick and they laughed at me and said there is nothing wrong with me , and that the director of nurse's refuse to allow them to call an ambulance and a mocked me and said call on yourself... So that's exactly what I did.. I was in the hospital admitted with a severe infection , and I stayed there ten days.. This has happened to me 5 or 6 times at this facility.I have been hospitalized six times for a deadly infection.. This place didn't have any working vacuums for months , they were just sweeping the floor with an old broom that was worn out in a dust pan.. They find my got a cheap vacuum.. And now it's broken.. The owners of this facility do not care about the residents only about dollars.. Residents are often left with their diapers , soiled and hanging by their ankles , dragging on the floor.. I notified them of this and a just ignored it.. The day room is disgusting.The floor is stained and often there is food all over the furniture that isn't clean for days.. They ran out of disposable water cups and we were forced to drink out of dirty cups for 5 days before they got clean cups.. , but the lids dont , so they spill a lot.. Often portions can be very tiny when served a meal , m and n at other times way too much.. The food is mediocre and I understand how hard it must be.For them to budget a decent meal , on so little funds... often the places dirty, the state just made them repair holes in the walls and replace the stained carpet in the hallway.But the day room is disgusting.. There are some staff here that will say , hurtful things about residents and actually gossip to other residents about you... Thus making it hard for you.. An employee should never gossip about a resident.But this has happened a lot here.Staff says very hurtful things about residents.. There are some caring people here, but they don't last long.No one really wants to work in a place this bad.. When you first come here, you'll say to yourself.Oh that's not too bad.. But just try living here.. I've seen patients neglected to death.Maybe not this facility , but i've seen it another facilities as well... If I could give anybody a piece of advice that's looking for a place for their loved one.. It\nWould be run as fast as you can away from this place.. If you love your family member , please don't put them here.. It's a chamber of horrors...

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Toya G

My mother was here for rehabilitation and her nurses assistant Dangelo Jones took very good care of her. She raved over him and he did a wonderful job with her… he was always kind and showed patience with her…we need more cna’s like him around.

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Annette

I am a present patient, and I am very sad...the administration staff or whoever is in charge, is making me feel like my health does not matter. I have had superb care from the nurses nurses assisitants the dietary staff, and the activities director Thomas is so caring and thoughtful of all the patients. Physical Therapist and Occupational Therapist work along with you, in techniques that will help you improve your abilities in all aspects of your daily life. The reason I am here is bc of a very serious open wound, I have suffered being septic at Troy Beaumont, which is the facility that saved me leg and a team of doctors helped me stay away of septic shock. Coming here to a rehab is to continue the care of my wound vac, and to keep my healing improving with the utmost safety and cleanliness and help me back to my daily life. The most important thing is my serious open wound, I sit here looking at my wound vac that needs to be attached, bc the wound nurse that was here today to work on patients , did not have me on the list. Amy the NP sees you first for an evaluation to proceed with having the Wound Nurse care on the healing of keeping the dressings done promptly and giving patients the care each one needs. Amy has asked ;" are there any new patients admitted who require wound care???" She was told NO What am I chopped liver ? So sad 😔

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Craig Blac

I chose a particular location because it was close to family so that I can get rehab rehabilitation when I was discharged from the hospital. I was unable to stand or walk without either a walker or cane due to severe pain in my right Leg due to bursitis/cellulitis.. It was recommended that I do physical therapy twice a day but there What is no scheduled set of times and so basically I went down there on my own, occasionally the therapist l Did come to get me for therapy. I also need to avoid eating foods high in potassium due to kidney issues and also am diabetics. I need to avoid food high in sugar. This took about six or seven days before we got that temporarily resolved. it was about three days or so then all of a sudden I was being served foods high in potassium and or sugar.. when I pushed the call button for the nurse to come because of an issue, I took sometimes five minutes sometimes 30 minutes before they responded. . There is a nurse her name is Lobna. she gets a five star rating because she was treating my blister that was not healing and she was faithfully cleaning it and re-wrapping it as needed. Thank you. Lobna 😊

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Terri Moncrieff

My son just spent 42 days at Lakeside Manor and was just released. It was an excellent rehab facility for his broken ankle as the therapists really worked hard with him. The nursing staff was very professional and caring for all the residents. It is not an easy job. Plus there was always an effort to keep the facility clean by hard working staff. I want to personally thank Marcee Anderson from Pioneer Health for first recommending this facility and for always being available if I had questions.