Regency at Troy is a Medicare-certified nursing home located in Troy, MI. CMS overall rating: 1 out of 5 stars. Google rating: 4.0 out of 5 from 128 reviews. Accepts both Medicare and Medicaid.

Regency at Troy

troy, MIMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Individual

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

2685 West Maple Road

Troy, MI

Oakland County

Service Area

This nursing home is located in Oakland County and serves residents in the MI area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

CIENA HEALTHCARE/LAUREL HEALTH CARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.57 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.22 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 44.4% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 54.7% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4
128 reviews
Candace Matthews-Moses

Candace Matthews-Moses

Regency of Troy provides poor care to their residents, staff is rude, and instead of providing care they complain of “how many patients” they have. If you want your loved one to be saturated in urine, for days this is the place for them. I’ve witnessed old pee rings on bedding and pillow cases on several occasions. And every time it’s mentions to management I always get “we’re gonna take care it” 45mins to an hour wait before a call light is answered should be against the law!!! I’m very unhappy with the care my loved one has been receiving. And I will be making a complaint with the state of Michigan!

Verified Google review
Annette Diggs

Annette Diggs

My dad was a resident for 9 days. The facility is nice & newer and is close to stores and highways. This was helpful for us. The rehab facilities & dialysis facilities are good and seem engaged and are caring. The admin and receptionist are very friendly. According to my dad, the food was good, just was cold most of the time. However some of the nurses seem to be too busy to even talk to you. They don’t want to talk to you. At night when residents are sleeping, the night staff can be very loud, playing loud music, and talking loudly, according to my dad.

Verified Google review
Philip Bond (Mr Phil)

Philip Bond (Mr Phil)

This is the first time that I've had a family member at the Regency of Troy. I was very impressed with the building itself, the layout and the location. The staff here are excellent ,the medical facilities are top-notch. I found out they have a dentist a podiatrist and a hearing specialist. I've never heard of facility having that much medical staff to support a patient's stay and recovery like the regency of Troy. So if you're looking for a good skilled nursing place with fine accommodations and a great staff. Regency of Troy is a place to check out, if you have a relative that needs to stay in a skilled nursing rehab facility.

Verified Google review
Effie Karnas

Effie Karnas

I would send my closest friends here. The staff is very friendly and very attentive. They listen to what you have to say and a quick to respond to your needs. I feel very comfortable and safe. Here is also tremendously clean, which is very hard for these facilities to buy nowadays, if you know what I mean, but this one is exceptionally clean and very good decorations inside

Verified Google review
Polly Meerschaert

Polly Meerschaert

Sad to say as a therapist for 43 years myself I was traumatized by the poor nursing care my 97 year old mother received. She was returning home… not a nursing home but her memory issues were exploited by the nursing team. She wasn’t able to report poor care and she was removed after 2 weeks, dehydration, decreased kidney function by 20 points and 10 lb loss. I had to get her up, dressed and bring protein drinks for some intake. If your loved one has memory issues this is not the place to go:(

Verified Google review

Reviews from Google Places for Regency at Troy. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.