The Villa at West Branch is a Medicare-certified nursing home located in West Branch, MI. CMS overall rating: 3 out of 5 stars. Google rating: 4.5 out of 5 from 103 reviews. Accepts both Medicare and Medicaid.

The Villa at West Branch

west branch, MIMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

445 South Valley Street

West Branch, MI

Ogemaw County

Service Area

This nursing home is located in Ogemaw County and serves residents in the MI area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

VILLA HEALTHCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.72 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.84 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 75.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 60.6% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.5
103 reviews
Sarah Waller

Sarah Waller

Every time I am in this facility, I am met with helpful and kind people. The staff members all truly seem to be dedicated to quality care for every person who lives here

Verified Google review
Karen Riley

Karen Riley

My mother is here for rehab after a fall. She likes it here and is well taken care of. She is close to friends and family. Thanks to the great staff and care. The food is also good ( per mom, which greatly helps)

Verified Google review
tmcw1962

tmcw1962

The residents looked happy and content. Was welcomed by everyone, weather it be staff or residents. My father is well loved and taken care of. My father's room is very plain, but ready for family to start decorating.

Verified Google review
Beth Koeplinger

Beth Koeplinger

Thank you, staff and others involved, for your hard work arranging the picnic today. It was fun and the entertainment really appropriate for all ages.

Verified Google review
debra coltson

debra coltson

My mother looks better than she has in years. She loves being with people her own age. She actually has a social life again. I really appreciate the effort put into the different activities for the folks. They do many different types of activities and the people really seem to enjoy it. It is a load off my mind to know my mom is always cared for. I couldn’t ask for more.

Verified Google review

Reviews from Google Places for The Villa at West Branch. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.