Westland, A Villa Center is a Medicare-certified nursing home located in Westland, MI. CMS overall rating: 1 out of 5 stars. Google rating: 3.0 out of 5 from 181 reviews. Accepts both Medicare and Medicaid.

Westland, A Villa Center

westland, MIMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

36137 West Warren

Westland, MI

Wayne County

Service Area

This nursing home is located in Wayne County and serves residents in the MI area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

VILLA HEALTHCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.31 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.68 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 61.5% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 45.5% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3
181 reviews
Renee Simmons

Renee Simmons

I like the staff the nurse I got great friends and visit workers the food is ok it’s gettin better janitors are great rooms clean get along with my room mate very good staff

Verified Google review
Kindly Me

Kindly Me

I do not see how this place is open ! Very unprofessional staff the DON talks to the staff like trash ! I watched her sit and ask an employee after she as there on time anns did a great job taking care of my mother I asked several people where was she after the situation occurred ! she was one of the nicest caregivers there I will always remember how she took care of my mom in this NASTY PLACE ! Currently trying to remove my mom from this place nets flies around mold throughout the whole building ! None of the supervisors are any help they are all in this click ! Robin the supervisor doesn’t display any professionalism with talking to staff and handling business can’t reach out to the administrator because he never there ! Save yourself a headache and please do not send your loved one to this prison ! From the DIRECTOR OF NURSING ON DOWN ! Something needs to be done ! With a 2.0 rating how can you let people continue to walk through these doors ! I feel sorry for the good nurses and good caregivers because tam white doesn’t care nothing about the patients nor the staff she in it for the title clearly. !

Verified Google review
Carroll Miller

Carroll Miller

This facility is horrible! A loved one was admitted about two months ago. Since her admission she went completely down just this past weekend she was admitted to the hospital. she had severe dehydration meds were not being given on the intervals as they should have been per St Mary's hospital. We never saw a doctor and the nurses appeared agitated anytime you approach the nurse's desk to ask questions! The charge nurse or nurse that was on duty this past weekend stated our loved one was going to see hospice 🧐👁️ we wanted to know at whose request? Another 24 to 72 hours that loved one would not be with us as she is diabetic and her meds were not given as needed the nurse on duty refuse to call 911 as the loved one appeared to be lethargic disoriented and was fighting within to get up my niece ended up calling the ambulance to take her to the hospital. Immediately upon getting a IV for fluids and given the correct dosage of meds came around to being perky and talking.

Verified Google review
chkoz

chkoz

Our Mother was here for about a month a while back and it is nothing short of horrific. Mom's physical and mental condition went downhill immediately. She wasn't wearing the clothes we left for her, I don't know what happened to them. The staff was awful, each and every one of them. I was stunned when I saw the room she was in, it was filthy, messy and she didn't even have a pillow on her dirty bed. We found another facility for her and when she was admitted, they found bleeding sores on her bottom and she had a flaming UTI. I cannot believe this place is still in operation. They contributed greatly to my Mothers decline.

Verified Google review
Iris Matthews

Iris Matthews

My father was placed in this facility, and I was appalled by the extremely poor conditions and unprofessional behavior of the staff. I have never encountered such disrespectful and negligent workers. One nurse attempted to start an altercation with me, falsely accusing me of taking a picture of her while I was using my phone. I have an iPhone with flash notifications enabled, and she mistook a notification for a camera flash. On a separate occasion, when I returned to the facility, the same nurse deliberately took a picture of me on her phone and then threatened me with physical violence when I questioned her about it. This level of unprofessionalism is completely unacceptable. The facility itself is in deplorable condition. The bathrooms and walls are covered in black mold, and the entire building reeks of urine due to the lack of proper cleaning. Instead of properly addressing spills, staff members simply place towels over urine on the floor, leaving them soaked and unattended with no caution signs to prevent slips and falls. Beyond the unsanitary environment, the neglect and mistreatment of patients are deeply concerning. Residents are subjected to abuse, their clothing is stolen, and they are frequently denied access to basic necessities such as food and water. These inhumane conditions are unacceptable, and immediate action must be taken to hold this facility accountable. My father came dangerously close to losing his life due to the facility’s blatant neglect. They denied him food and water, resulting in severe dehydration and leaving his kidneys just 1% away from complete failure. Do not send your loved ones to this facility. If you do, they will likely endure severe mistreatment and abuse or, tragically, suffer FATAL neglect.

Verified Google review

Reviews from Google Places for Westland, A Villa Center. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.