Optalis Health & Rehabilitation of Wyoming is a Medicare-certified nursing home located in Wyoming, MI. CMS overall rating: 3 out of 5 stars. Google rating: 4.0 out of 5 from 97 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Limited Liability company
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Kent County and serves residents in the MI area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
≈ At average
≈ At average
≈ At average
OPTALIS HEALTH & REHABILITATION
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
This worker named Da’Nasia is very sweet to my aunt Catherine H and I hear good things.
My father was sent to this facility during the last stage of a long rehab battle after heart surgery. The stay itself went well enough, although my father did have some issues with some of the staff not being overly friendly. Physical therapy was also good - their facilities are not the best but as good as you can expect for a lower budget nursing home. But do not expect anyone here to be communicative about their process, the patient's status or anything else. To understand where things are at with insurance, care, medications, the rehab process, expectations of outcomes, you have to actively set up meetings and ask those questions. Upon discharge, you get nothing except some paperwork. No explanations about wound care. No supplies or explanation of how to take care of a feeding tube - and the facility had not flushed his feeding tube or changed his wound dressings in over 36 hours. When you ask for a Med list - you get a giant packet of paper that has some med information buried in it, but the names and dosing instructions are truncated and therefore meaningless. And when you ask questions the discharge nurse talks to you like you're an idiot and most of their answers were "I don't know, I didn't do that portion of it but every one else did their jobs so it's all set, stop asking me". And the prescriptions themselves? I spent 6 hours on the phone the night of discharge trying to get the prescriptions called in that should have already been at the pharmacy waiting for us - but SKLD never called them in and argued with me about how late certain pharmacies were open when I was trying to get them changed to a 24 hours pharmacy. So my father who had been on a 4 month journey after heart surgery did not have any medications for over 24 hours after being discharged.
I've been a resident here for more than two years and have found the care to be very good. The facility is well maintained and kept very clean and within the limits of available space individual resident needs are given priority. The CNA and nursing staff is excellent and very responsive to needs. They make sincere efforts to respect and remember my personal routines and preferences , and my comfort and safety are always at the forefront. I won't list every name of every person on the care staff although they all deserve special mention, but do want to single out especially, Jessica, who represents the best of care standards and has been there to offer support and comfort during some particularly difficult times for me and always remembers that I am an adult and treats me with respect.
This is Jerry's wife. He went here because he needed physical therapy. Cathy and Jodie did an amazing job with him! He has gotten so much stronger and is improving every day. They made it enjoyable for him to do his exercises!! Tara was one of his main nurses. She is wonderful. Right away she made us both feel like she cared...and she truly did! Tara was always happy and had time to talk and answer any questions we had. CNAs Precious and Sam were also very good at tending to his needs. We both highly recommend this place for rehab.
My husband was very weak after his hospital stay. The staff at SKLD was extremely helpful in helping us get back home. Cathy is a wonderful therapist who is very talented at her job. The food was good. But the night staff could use improvement.
Reviews from Google Places for Optalis Health & Rehabilitation of Wyoming. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.