VIEWCREST HEALTH CENTER is a Medicare-certified nursing home located in DULUTH, MN. CMS overall rating: 4 out of 5 stars. Google rating: 3.2 out of 5 from 16 reviews. Accepts both Medicare and Medicaid.

VIEWCREST HEALTH CENTER

duluth, MNMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Non profit - Church related

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

3111 CHURCH STREET

DULUTH, MN

St. Louis County

Service Area

This nursing home is located in St. Louis County and serves residents in the MN area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Chain Affiliation

ST. FRANCIS HEALTH SERVICES

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.85 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.55 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 25.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 51.1% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.2
16 reviews
Nancy Teten

Nancy Teten

My elderly father spent the last 7 weeks of his life at Viewcrest this last August - September. I will never recommend or use this facility again! They did not give attention to his breathing, comfort, cleanliness of skin, or need for pain relief. Two examples were putting on a nebulizer but never plugging it in, and taking days to put a special mattress topper on his bed that was ordered in by hospice. (It just sat on the floor next to his bed) When questioned about these things blame was always given to someone else. The staff made promises to us about his care but did not give it. My father suffered unnecessarily as a result.

Verified Google review
Maryanne Wright

Maryanne Wright

I feel like this is not something I should have to post here but everything was great at 1st my dad loved it here. He passed away the way he wish. The staff was good and keeping me in the loop with me being out of state. But some of his personal items went missing. Im not getting may answers from staff. My dad passed away and I don't even have his wallet the one thing he carried on him daily. They can keep the money but his wallet and ID would had been nice to have as a grieving child. Very disappointing.

Verified Google review
B. B.

B. B.

Thankful for facilities like this for our loved ones. Energetic staff. Would recommend. They were very helpful and supportive while my uncle was there.

Verified Google review
Kelly Wait

Kelly Wait

My father stayed here for a short term visit. He was very impressed with the nursing department and the therapy department. His room was kept clean and organized. He also liked the food at this facility. I would recommend this facility for any loved ones seeking short or long term care. Also my father commented on how all of the staff were very friendly and caring.

Verified Google review
Mat Peterson

Mat Peterson

Do not put your loved ones in this place! They will neglect them and your loved ones quality of life will decrease. Not only that but they will want you to write checks on your loved ones behalf and make medical decisions pertaining to them but refuse to release "care records" of their daily interactions with your loved ones without a power of attorney. A clear sign of their attempt to cover up malfeasance and neglect. EDIT: WOW my loved one and her "primary family contact" both have last names separate from my own. Amazing you knew who I was talking about and that you would confront someone with dementia about this. Actions speak louder than words, at this point I need to see action and not some attempt to "just have her sign it." You should know better. Photos are of my grandmothers fingernails from June through August

Verified Google review

Reviews from Google Places for VIEWCREST HEALTH CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.