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Linda Crowley

Everyone has been very kind listens willing to help me in many ways me Sue and Emma have been key in helping me with many questions I have had thank you to all of you great jobs

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Gena Natte

My grandma was there for two days. The staff told her that she can just pee her pants. They let her sit in it for the day. After that they gave her meds that lead to her being transported to the ER unresponsive. All the while telling them they thought she had a stroke. Was also in sling with bruising to shoulder, no documentation of that. Thank goodness family members have extensive medical background and demanded be seen. All I can say is sentinel event.

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Tammy Schaefer

My Uncle Gary moved into Franklin Restorative Care Center on January 2, 2020. Because of his social and behavioral issues it was hard to find a home that would accept him. Our family is blessed that Franklin Restorative Care Center accepted him! It is located in a beautiful location overlooking the MN River Valley! They continue to make updates to the building and grounds. I am my uncle's POA/Representative Payee/Contact Person. As I was new to this responsibility in 2020, those who were extremely helpful to me were Linda, business office; and Sue, nursing assistant who is now the activities director. I couldn't have managed without them! I am also grateful to Jenni, director of nursing; and Deb, nursing staff. I am continually updated on any medical issues that arise. Others who make my Uncle Gary feel special are: Abi, social worker; Emma, housekeeping; Maria, dietary director. Thank you Franklin Restorative Care Center for the wonderful care that you give my Uncle Gary!

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Brittany Plagge

They don't even put pants on a patient that I know is there, what kind of place never dresses the patient?? They were even going to send her to the hospital in no pants. Not only that but didn't feed her much and she couldn't feed herself she lost alot of Weight place needs to be shut down!

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Blossom

I have been here over 3 years and that time there have probably only been about 10% of the staff that really cared about the residents and deserved their paycheck most are here to milk the clock and a socialize with other staff some can be rough and abusive with the residents and also rude and disrespectful I am not a bitter resident just disgusted at this point it has been over three years and nothing has changed to get better one time I waited over 4 hours before my call light was answered most of the time it takes over an hour and a half and I have heart conditions they seem like they don't care around here