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Warren Djerf

I've been a regular visitor to this facility for over a year, usually 3-4x per week. Yesterday I attended their holiday party for residents, complete with live entertainment, festive food, seasonal decorations and friendly, attentive staff. Everyone really went "Above and Beyond" to make the event special for residents and visitors. I complimented staff personally and am glad to share my praise online. Their Halloween party for residents showed similar care, along with their outdoor picnic event last summer. To me, these events are symbolic of the strong, compassionate ethic that I see demonstrated by many, many staff at The Villas. Their weekly activity calendar also shows many options for residents, with bingo a key favorite. A nursing home is a challenging environment for everyone, but The Villas strives to rise above thanks to so many wonderful, dedicated people who work there.

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Lee Allen

I was honestly really worried after reading some of the negative Google reviews, but Brookview was the only place with availability for my brother. The staff were super helpful and responsive. When my brother’s medications weren’t sent over correctly from the hospital, they fixed it right away. The TCU unit was very updated and tidy, which gave us a lot of peace of mind. Some of the other floors are a bit outdated and could use renovation. Everyone we interacted with was kind and willing to answer our million questions. Communication was solid, and they really made us feel like my brother was in good hands when I could not be there. I'd say if you are questioning Brookview, give it a shot. They have staff that actually care.

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Angela Bouma

This place is remodeled on the outside but is ugly on the inside. And I mean, ugly in the worst way. Do not be fooled by the photos. One look at the front door and you know what you and your loved one are in for. Let's put it this way, my loved one was transferred to an emergency room twice due to the lack of responsiveness of the staff. We have observed poor infection care, poor responsiveness of the administrators. Completely unacceptable lack of communication. In fact, the administrators here should be disgusted by my loved one's experience. There is little wonder that this is one of the only nursing facilities with openings. All of the better ones are full.

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Ruth Rusch

My sister Jane was there on hospice care. The first day or 2 were a little rough, but things smoothed out quickly. The staff were accessible and friendly. They came to love Jane. Toward the end, they were extremely attentive to us as a family. Offered snacks and coffee. Kept us replenished during the last 2 days. There were a lot of us coming and going. Never a harsh word about how many of us there were. The room was huge and accommodated us nicely. Wonderful experience!

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carol reid

The villas are so wonderful. I hated to leave.‼️‼️. The people there are some of the best‼️‼️ I can understand how they got their awards. They certainly deserve it. The first thing I noticed was how they cleaned and sanitized the rooms every morning. Everyone was so pleasant. It didn’t matter who was in the room. They were very helpful. I was drinking a lot of water and no matter who it was. They refilled my water for me with Ice. No matter what your need it was taken care of within minutes Food was incredible. Whoever made the food was some kind of chef.. You always got a selection which works out well because I’m on a salt free diet. There always end seem to be food on the tray that didn’t have much salt. The food was always interesting. The only thing about the food was the collard greens now they didn’t send me, but they gave me a lot of other food so no big deal. But I do like to experiment so I enjoyed trying them anyway. Had the best Hot dog ever with what tasted like homemade sauerkraut. Just about everything tasted homemade.For the week that I was there, there was never a repeat food. Who would’ve thought that I could have such a happy time in a rehab.‼️‼️‼️. I’m really gonna miss all of the People. I would list all their names but I’m not good at remembering names. I would give them a 10+ Rating.