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G.H.

It’s been a few months since I left Edenbrook. Overall the facility was clean and pleasant. I’ll start off by giving top notch grades to the physical and occupational staff. I was brought there on a gurney not able to stand and three months later walked out because of their tremendous dedication and help!!! The nursing staff was caring, though some were not quite trained well enough on standard procedures ( using gloves, masks, and knowing the meds schedule between shift changes. No excuses. Staff was not consistent with their duties. Wait times after using the call button was atrocious at best. If there was an emergency is it acceptable to wait 20-30 minutes for a response, NO. Food…. not very good. I’m sure this is a common complaint, but, hot food served cold, no condiments unless asked for and overall just not good. My overall rating would be 3* out of 5*. Much of this goes to the therapy group, most of the nursing staff and the fact that the facility was generally clean. I must also give props to the wound care team, they were very instrumental to my recovery. Sorry for not mentioning you as one of the top notch doctors and nurses…..

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williamoth

My mother is there now the food is bad the room leaking water from the ceiling, the light in the bathroom doesn’t work, and that could mean electrical problems from water leaking. Nurse’s don’t answer when she calls. We are trying to get her out to a better place. Worse place ever. Places like this is the problem with Medicare. In this country we shouldn’t have places like this for our seniors.

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Debra Russell

Ignore the somewhat shabby interior, it’s all about the people! My mother, who is 95 years old, was there for PT/OT after a bad fall. She left 2 weeks later, stronger than when she went in! Food was so-so, but the staff was caring and supportive! We would recommend this facility.

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Theresa Hughes

I left one facility that I was at for 2 hours and came to Edenbrook. What a difference!! First the facility is clean and you don't smell urine upon entry. They have a well equipped therapy department with excellent staff which is the main reason for choosing this facility. There was a welcome bag on my tray table that was thoughtful and made a nice first impression. Then, administrative staff came to my room to introduce themselves and welcome me. Nurses and aids also made me feel welcome. There are many staff here who go above and beyond and take their jobs seriously by the level of care and courtesy they provide. I also want to give kudos to Lydia who manages wound care. I went back to the hospital and they were pleasantly surprised how well my wound was healing. I was told that's not always the case when people leave the hospital and transition to a care facility. I was also needing home health care when leaving Edenbrook and Diana was able to secure the help that was required. If you are in need of a Transitional Care Facility, I encourage you to take a tour, meet staff, and register. You will not be disappointed. Thank you to everyone at Edenbrook!!

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Gabrielle Johnson

0 STARS!!! So so awful. My dad was left in filth and had zero care. I was so disappointed. Nothing was accessible for him in a wheelchair, he wasn’t on the right bed he was supposed to be on, no bed rails, no hoyer lift, absolutely nothing to aid in his independence. I was so embarrassed that my dad was staying here. He was ADMITTED here for wound care; only for him to end up being SEPTIC and in the ICU 4 days later. There’s so little care here. Also no one is at the front desk checking in anyone, so at this point anyone could’ve walked in! I felt so unsafe having my dad there.