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Maureen Wells

I was hesitant to come. In the past, this did not have a great reputation. I have been here 4 days now for rehabilitation after a hospital stay. I could not be more pleased. Staff are friendly and very competent, and I am sure I will get the rehab I need to get home.

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Mary Carlsen

Our relative was cared for at Redeemer for many months between the TCU and regular skilled care. To a person, the staff were kind, patient, and attended to his specific needs. We will forever be grateful for their loving care.

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Carrie Barks

My sister recently stayed at Redeemer in the transitional care unit after undergoing brain surgery. I can confidently say we could not have chosen a better place for her recovery. The aides were incredibly kind, dedicated and attentive to her needs. A special thank you goes to Mimi and Dorothy, whose compassion and hard work left a lasting impression. Everyone from the nursing staff to the therapists were equally remarkable, patiently answering all of our questions and diligently, managing her medications, overall health and therapy. The food at Redeemer was a nice surprise. Every meal was freshly prepared. No cans or processed food. The attention to food quality was great. Activities played an important role in my sister‘s time there. They kept her engaged and got her out of her room. She attended the worship service led by Pastor Jay and his pianist. Her face lit up during the music and his concise message brought her peace. As she gained strength, she participated in an art project along with students from LaSalle high school and the local daycare. She also joined in (watched) a gardening project on the patio. We were also impressed with the PT and OT departments. I joined her during therapy sessions and witnessed the commitment and effort of the therapist’s. They are a great team. Finally, I want to highlight the social worker Bo, who was an invaluable guide throughout this process. Bo helped us navigate insurance challenges, explain her treatment plan and prepare her for the transition back home. His kindness, patience and dedication stood out, and his efforts made a significant difference in our experience. While Redeemer is filled with talented and compassionate staff, Bo truly deserves special recognition for his exceptional contribution. As a family we are incredibly thankful that we found Redeemer!

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Fiona Raich

I’m so sorry if this causes anyone stress who’s loved ones are currently in Redeemers care♥️! My moms had major health emergencies every year or 2, becoming more & more severe & serious as time went on! She loved Redeemers Nursing staff (generally; meaning at least they were competent @ kind!) & found the facility pleasant….However, it became a nightmare as she became more ill & was still sent back there with no reason or explanation for her symptoms from Allina & chose to go back there. At this point, She was was starting to go completely blind from her Cataracts developing, hallucinating & completely loopy from the pain meds that made her very physical existence possible. She was reporting hard -to-believe stories to me (that any lay person would recognize as medically “confused”, much less even the least responsible health professionals!!!) A few days after her last hospital visit, at HCMC, they adjusted her pain meds so she was still lucid & in her right mind & had her pain controlled). It was then she told me she realized she’d been co-erced into re- doing her Advanced Health Directive, (& our medical POA, held by my husband &I)by the Nurse Practitioner & charge nurse. One look at her shaky, unrecognizable signature & I KNEW she was right! When we abruptly showed up to pick up her things & let them know we didn’t trust them, & we would be talking to management but please save her room until we could connect with him, the nurse agreed. However, when I was able to get in touch with the Director, Paul S (I think), first he totally dis acknowledged my complaint, insisting NONE of his staff would ever do THAT!!! Disrespecting me by undermining all my LEGITIMATE (&true!) concerns to date stand up to his medical subservients!!!!! What a wimp! Definitely not one I would trust to protect my most beloved mother!!! Then he agreed to investigate but then refused to ever answer or respond to my phone calls EVER & I was told by a receptionist that my mom in -need of care WAS NOT WELCOME BACK!! 😳That was a a dead giveaway that Redeemer had made a HUGE medical mistake & changed legal documents that were illegal for them to change!!! The medical director, charge nurse nor the purse practitioner contacted us before they contemptibly changing my moms last wishes!!! I’m horrified that they are seen in such high regard when, they do have a history of dishonesty with both families & I would imagine the state!!!! Then lie to the residents & their families & just protect number #1; PROFITS over PEOPLE!!!! These are our Mothers & Fathers, Sisters/Brothers ,Aunts /Uncles & heaven forbid Nieces/Nephews or children of our own…THEY ARE LOVED, NEVER FORGOTTEN!!!! Please don’t see them as $$$signs! That’s so wrong! If you think Redeemer is a safe & loving home for your family, look around!! ’ But to reiterate, a few of the NURSES there had shining hearts of gold & I suspect the last time my mom was sent to a different hospital on the advice of (an angel nurse & consent of the EMT), they probably saved her life. So for the few good, kind, warrior Nurses serving our hurt & elderly at Redeemer, I give you my heart, I’ll never forget the few of you who treated my beloved Mama SO very kindly! The Redeemer organization can (&should) learn to grow a back bone & use it! Redeemers lucky we were unable to afford a lawyer at that time! (1-2 years ago!)! We would have sued for medical malfeasance!!! Thats illegal which makes Redeemers organizational practices criminal!!! To readers, I hope you find a safe place for your loved ones!!!! Just don’t assume Redeemer is the best or even mediocre. Best of luck in your painful journeys♥️! May all in your family find peace & comfort in this transitional time🪷!!!

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D Bailey

As a short term resident (4 weeks) I’ve see all the highs and lows. I’ve seen other transitional care facilities. This one absolutely rocks! There were some bad apples (only 2-3) but being that I’m only 61 I had no problem advocating for myself. I highly recommend Redeemer for your elder care needs To the families, stay involved and advocate for your needs. Then follow up to make sure it was followed up on.