N

Nancy Moeller

NEVER NEVER Put your loved one here especially one with dementia. The staff doesn't care. They don't do extra checks on patients with dementia. I pushed the call light and after an hour I had to run down the hall to find a nurse. If that nurse had not come help me with my Aunt we both would have ended up on the floor and in the ER. I didn't know when I came to visit I had to do the work of the Aides. If I wasn't there my Aunt would have fallen and probably broken her other hip and who knows how long she would have been on the floor before someone decided to check on her. This place needs to be shut down!!!

J

Jennifer Norquist

Very impressed with Monticello Care Center. I received phone calls every day to inform me of any updates with my grandma. The staff is super friendly and very helpful. They were constantly checking in to make sure my grandma was comfortable and see if she needed anything. If you pushed the call button, within seconds someone was in there to help. My grandma had a hard time eating and they were making suggestions and trying different things to get her to eat more. They truly care and it shows. My grandma was in hospice care and they were on top of making sure she was comfortable up until the end. Not only supporting my grandma with her needs, but also our family. I have nothing but great things to say about this place.

L

Larisa

This place is amazing. The care they gave my grandma was more than I ever expected. I felt so safe going home each day knowing she was in good hands. They were in her room so much making sure she was ok or seeing if she needed anything. Always there to help out and take care of her. They always came right away when she pushed her call button, they would help her with her food and never left her feeling alone or a burden. They constantly kept the family posted and up to date on anything they thought we needed to know. The food at this place is really good too. They have a variety of options and it was always warm and delicious. The time they take to get to know each patient and their needs goes above and beyond anything I ever expected. This place will always have a special place in my heart and if you are ever finding yourself in a situation where you need to place a loved one in someone else’s care. This place is hands down the absolute best. Thank you so much for everything you did for my grandma and our family.

K

Kristi Ritter

I really have mixed feelings on my review. There are so many wonderful employees and most all are very nice and authentic. However the management and the attending Doctor for the nursing home I have had some really hard times with! If you are a problem patient at all their answer is to drug you up so you are no longer a problem. I fought them over and over again and other than removing her from there, there was not much I could do. The drugs really took my mom away. It was so hard to watch and I wish I would of removed her from there. My mom had a lot of anxiety and scared most the time. So drug her up do she doesn’t know what’s going on and you sleep 15/ 24 hours! Not right!

F

Family Jacobsen

Full staff 24hrs a day, lots of activities (BINGO throughout the week), residents who are Night-owls can stay up, lots of food and treats, and response time is quick. 92yr old dad gets great care! Hot whirlpool bath twice a week is so nice!