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If I could give zero I would….. this place does not care for your loved ones both parents were place here needing rehab and felt it would be best to have them both together. Both got sent to the hospital one due to being non responsive when we went to go visit and they didn’t want to call ambulance where they were diagnosed with septic shock and also severe uti due to not being clean and taken care of properly next day she passed away. Next parent got sent due to confusion that got worse while staying at the facility found out he fell at the facility they weren’t concerned when he was there for back fracture got sent to the hospital had internal bleeding and severe uti from not getting properly cleaned and help to use restroom that same day passed away… don’t ever recommend this place to take care of your loved ones they are just another number to them. Went to go pickup my parents belongings and they already moved everything out not even contacting family… they don’t care about your loved ones

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Henry Williams

Edna Johnson dialysis unit manager the absolute best! She made sure my wife had all she needed to make her feel comfortable and at home while away from home. My wife had the worst wound and Edna smile at us and said she had seen worse. She promised to do the best she can to heal the wound and she did not disappoint me . Edna checked on my wife often and personally dressed her wound. Glory to God today my wife is free from doing dialysis, her wound is healed and we are going home. Thank you Edna for taking personal interest in your residence.

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Dorothy Carter

My 99 year old aunt received excellent care and concern from the staff at Northridge, from nursing supervisors, nurses, social workers and of course the hard working aids and assistants. Staff leaders were always available to talk to our family members about our concerns for her health needs. My aunt passed away yesterday, and I would like to thank the staff for their tireless efforts on her behalf.

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Mo Moe

I don’t usually write reviews, but I feel compelled to share my experience. I am extremely disappointed with this facility. My father has ended up in the ER several times, and we were proud to believe he would receive the care he needs here. Unfortunately, he rarely gets that care. Every time I visit him, he is in a hospital gown, and the staff never bathes him or assists him with brushing his teeth. He has memory issues, and the staff does not seem to really care, including the nurses. Don’t get me wrong; there are some good staff members who engage in conversation with me. However, they only attend to his needs when family members are present. His room is not cleaned daily, or even weekly, for that matter. They do not help him eat, nor do they ever ask if he would like water or anything to drink. I am baffled by how they operate and what they are supposed to be doing to help him. On two occasions, he was sent to the hospital due to his blood sugar being over 600. When I inquired how this could happen, the only explanation I received was that it was due to his health issues. They often blame the patient for having elevated blood sugar levels. The reason he is in memory care is so that he can receive proper care. It’s frustrating that family members must intervene to ensure he gets the basic necessary help, which is not even being provided. Recently, he was sent to the hospital again because his blood sugar soared to over 1000. I’ve had enough, and I refuse to wait for him to die in this facility. He is in nursing home memory care to be taken care of, but that care only seems to happen when family members are present. This is all documented. If you truly care about your loved one, do not bring them here; it seems they do not care about their residents. Each time I ask how these issues occurred, they blame my father rather than taking responsibility for their mistakes. I am disappointed, and it may be time for lawyers and the court system to address this situation and the neglect he has experienced.

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Will H

Have been in the TCU since March. My Rehab has been a long time with still a bit to go. The Staff in the Therapy Departments have been OUTSTANDING! My personal experience with the Aides and Nursing staff have been very good. The maintenance staff does the best they can as fast as they can. Housekeeping does well. I have thought long and hard about the all the words I could write but I have summarized this the best I can. Thank You Northridge for the Care You have given me (and more)