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allie busse

If I could give negative stars I would. They moved around my grandfather in law around so many times. Put him in a shared room with NO SPACE for ANYTHING. Just a bed. Seriously sad. When we moved him out of there they lost his very nice jacket that my fiance who just recently passed away bought for him. Like HOW?!? And are doing nothing to find it. I’m livid. I could make a list of things wrong here.

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Donald Chase

I would give 4.5 stars if I could. The staff here is wonderful and very helpful. The only issue I've witnessed is sometimes they don't have enough staff when thing get real busy. I don't mind waiting while another patient gets the needed attention. The rooms are quite spacious and roomy for wheel chairs. Each room has their own television, but you can bring your own if you like. Most rooms share a bathroom with the room next door. I've noticed 2 negative review's which I need to comment on as someone who is a patient here. I have never seen nor heard of anyone being held against their will. There are security procedures in place for the protection of the patients here. If you need or want to go somewhere, all you need to do is let the staff know where you are going (This is recorded in a book) and how long you will be gone. That way the staff can help to ensure your safety. My wife, who do housekeeping in a number of Minnesota Nursing homes, told me a story about a Alzheimer patient that had gotten out and through their security and was found the next day on the lawn dead. That nursing home didn't do thiee job and protect the patient. As for the amount of space, I've post 2 pictures of my room. As you can seen, I have los of room.

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Mary Klehr

My husband & I have had very positive experiences with the patients & staff on our visits to Mala Strana for worship services. The patients are waiting with smiles & love & are ready to participate in the liturgy. If we are missing anyone or need music copied, any staff will gladly help us. It is very rewarding for us to be a part of the Mala Strana family. As a volunteer from St Wensceslaus we thank you for the opportunity to pray, sing, worship, & bring Christ to the residents to fulfill their spiritual needs. Cliff & Mary Klehr

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Ann Eckert

I had a very nice visit with my mother, Jane Busch. The check in process is simple now that I visited a few times. As I walked by the dining room I saw it all set up like a restaurant atmosphere. The little sitting areas on the way to my mother’s apartment looked very charming. Everything was very neat and well kept up. My mother’s apartment was neat and clean. While I was there Lindee came to check my mom’s blood sugar. She had a fun exchange with my mother. My mother showed me her Assisted Living Year Book. It was nice seeing all the residents pictures and putting the names she had been talking about with the faces. When I was leaving the building as I walked by the dining room many residents were sitting waiting for their evening meal. I recognized many whose pictures I had seen in the year book. My mother really likes the year book. My mother had a cute fabric pumpkin she had made in crafts. They make many cute projects. She enjoys arts and crafts.

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Rebecca D

This was my first visit back to Mala Strana since COVID. Front desk lady was quite helpful showing us the sign in/our procedure and directing us to my dad’s friend’s room. We had a nice visit. Dad’s friend was also very happy with the care and assistance that he has been receiving (assisted living room side).