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Tina Rios

The pictures on their website are very deceiving! It is not new, the rooms are small and the staff are rude so far and I just got here! I just got here today from the hospital with a broken hip. They have no idea why I was here. They didn’t know what diabetes was. Little simple things like the heater the TV they don’t know anything they need new staff at least at night time 🥺

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LecieG Msp

My mother passed away here at this facility , and instead of empathy I was met with no emotion at all.. the caregiver took pictures of my mother (I’m sure that’s probably part of their protocol) but instead of letting me grieve she continued to snap pictures and her exact words were “I need to take pictures” as I wept over my mothers body. Not one person on the floor or building said their condolences. Just straight faced. I think facilities need to have caregivers pass some sort of questionaire before employment because there is no way you do this kind of work with no emotion , no empathy. I didn’t need the staff to be emotional , but no words at all is insane. I truly hope they no longer work there or at any facility because they do not deserve to be around anyone’s loved ones in that vulnerable state.

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Stacey Anderson

If I could give it a zero stars I would. We transition to my mom there two weeks ago from the hospital after three knee surgeries. It was an absolute nightmare from the very beginning. When the hospital transfer arrived, there was no one there to greet us. No one knew she was coming and it took 20 minutes to find someone to help. I left her at 3:30 PM assuming she get her medication and dinner. She called me hours later and no one has even stopped in to check on her. She did not get dinner, or even help with the bathroom until we called numerous times around 9:30 PM. I could go on and on about all of the issues, but her stay ended up in an emergency ambulance ride back to the hospital. Do not send anyone here!

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Rebecca Willette

I wouldn’t send my worst enemy to this place. They are neglectful to transitional care residents. If I could give it less than 1 star I would. Please do not place a loved one here.

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Debra Crayford

Most of the aides are kind and helpful. But when you question them about something, they always turn it around on you. (We canceled your shower this week because you turned it down last week at, 10:30 pm.) They are always short on staff-1 nurse 2 staff for 20 patients. The food is terrible, absolutely disgusting. When you request an alternate, they cannot remember from meal to meal. The food is unappetizing. Two hard boiled eggs and a piece of cold toast. Most meals are served cold. (They do not have heated plates.) The dishes are frequently served dirty. Left over food stuck on the outside of them. Of great importance is that I am highly allergic to cherry and cherry flavor. Guess what, one night I was served Cherries with desert. It was certainly lucky I noticed them and set them aside.