K

Karin Tansek

MY FRIEND, AGE 90, IS VERY WELL LOOKED AFTER HERE. SHE IS VERY FRAGILE, BUT ENTIRELY ALERT & INTELLIGENT. KMT.

L

Laura Goldstein

Skilled nursing facilities can really be hit or miss—and it’s honestly a little scary to trust one with your loved one’s care. But we felt confident that my mom was in good hands at The Birches at Trillium Woods. From the very beginning, it was clear that they were attentive to her needs and truly cared about her comfort and well-being. I feel strongly that this is an excellent facility. The staff genuinely care about their patients and are committed to providing thoughtful, compassionate care.

D

David Baumann

As a result of a terrible fall my bride lost the ability to control her legs and broke her right humerus which resulted in having no shoulder on the right side--her dominate side. A short stay in the hospital and then to a transitional care center for rehabilitation and healing. We were fortunate, no...blessed, to have found a space at The Birches at Trillium Woods. From the moment we arrived we found The Birches to be a welcoming place, a respectful place, and a healing place. There is a very obvious culture of care, concern, and healing at The Birches. It shows in every interaction with every level of staff. Regardless of position or job description everyone who came into Barb's room always greeted Barbara with a friendly greeting from a friendly face and always addressing Barbara by name. At The Birches one is never 'she', 'he', 'her', or 'him'. Everyone has a name and The Birches' staff respectively uses it in all their contacts. All staff did their assigned tasks so well. Clearly there was intensive training. Additionally, the staff were all so friendly in professionally, personal ways. Barbara, because of her injuries, felt very fear- filled and vulnerable. In a very short time she felt very confident and safe with the staff members. She knew every staff member wanted one outcome for Barbara: "Get stronger, heal, and get to go home safely and soon". The culture of healing and respectful treatment of each resident was like a mantra every staff person recited everyday in so many ways. Barbara and I benefitted from this "place of healing" in so many ways. We have gained so much respect for all the people of The Birches at Trillium Woods...truly a very special Place of Healing.

N

Navarro Haley

Thank you Trillium Woods. My dad stayed here post back surgery for 6 weeks. It was an extremely peaceful place for him to heal. A nice, new and clean facility. He had his own private shower/bathroom. A large barn door like door would open to the bathroom and transitions were seamless as they should be in ADA facilities but often are not in older facilities. The staff was nice and helpful to my dad and our family. They were always accessible and addressed any issue that arose. One of the aids used to joke and laugh with my dad and he really got to like her. I was so glad she made his stay more manageable and helped him to enjoy himself while going thru a pretty drastic and altering time in his life. They were staffed well, could help him move and get up, did a great job of giving him his medications in a timely manner and also helped him to walk down the corridors and get good exercise. This facility was a breath of fresh air compared to the previous one - that I reviewed as well. We all really appreciated it and will always return with family when need be.

H

Hieu Tu

My family and I cannot began to tell how appreciative and grateful to the staff of the Birches have been during this difficult time since our Father / Grandfather has his fall. The staff have been super supportive, caring, and very attentive to his care. The facility is amazing as well! Very clean, very bright, and very safe. I highly recommend this care facility for every family! You will not be in better hands and you will feel that the staff has your back and that you are not alone in this journey. I especially want to cheer on our care staff there, especially for Wendy, Lucy, Antoinette, Fatu, Gladys, and the many others that helped so much during these last few weeks! Amazing job everyone, well done Birches, and thank you for everything!