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Blessed Loved (Sirlovesalot)

Worst of the worst they bum rushed my mother out the door without telling me anything about her rehabilitation and each day has been progressively worse understaffed obviously. Left me in a tremendous bind.

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John Hensrud

I'm giving an exaggerated review to balance those people who had such harsh reviews. I visited a friend was and was treated well. Though not great the staff seems nice. But the inside atmosphere was pretty dark.

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fnu mn

The staff was very rude. They would talk about patients and visitors so that others could hear. It could take an hour for them to answer the patient’s call. One day the staff had a meeting, left the floor, and there was no one to meet the patients’ needs! They did not clean a patient completely if they had had a bowl movement. A patient needs to be able to take care of her/himself to be there. Awful.

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Laura Ondich

Our mother was in this place for a month (Jan. 2024) and developed C-Diff. Instead of being treated for it, they let her suffer (and I do mean SUFFER) in agony, and when she was soiled, they wouldn't clean her up for hours. We asked for her to be bathed so her skin wouldn't be so irritated, but they only bathe residents once a week, no matter what. They placed her soiled clothing in garbage bags for family to take home to wash, and the stench in her room from the bagged up, infectious, laundry was over whelming. When we brought our concerns to the powers that be, we were told, in a nutshell, that if we didn't approve of how they did things, we could pack up our mom and leave. This wasn't a one-time event... the entire month she was there she was ignored, forced to eat (which made her vomit), the daily PT was was to receive was sporadic at best. This was our first experience with transitional housing (rehab) and did not know what to expect, but we sure expected better than what we got! We will NEVER use this place again!!! And.... two days after being released from this "care" facility, our mom was back in the hospital because the C-Diff was that bad. Their lack of care made our mother very, very sick. Zero out of five stars. Not recommended. Wish they could be closed down.... Or fined.

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Robin Highsmith

Horrible place, my sister is currently a patient there. Calls me on a regular basis to get someone to help her. She has had her call light on for 50 minutes, I call and the desk operator to get someone to come to her room. She explained she is in pain and has been calling out for help and I interrupted and ask for who was in charge. The male stated he would not speak to me and told my sister to hang up and walked out. I advised my sister to call 911! She is not able to walk due to a spinal cord injury and this is how you are treated when no one is watching. The paramedics showed up to find me sister with a high fever and will be taking her to the hospital. The nurses are not from this country and have very little training and knows no one will do anything and the patients are helpless to do anything! They take advantage of this fact and are allowed to get away with treating patients less than human. Just read some of the reviews. Its a revolving door with underpaid staff and thats only part of the reason the care is horrible! Elijah the head nurse calls me an 2 hours later to tell me my sister was taking to the hospitial and how they missed her high fever due to the A/C! I asked how they missed the call light and cries for help for 50 minutes. He stated he was only calling to let me know she was at the hospital ! Did you really think i didnt know that Einstein! This place needs to be shut down. Good Samaritan is a joke! And I will continue to warn about this place! Shame on North Memorial Hospital for sending people here. I wouldn't send a dog there! Someone please help ! There will be a review daily. Everyday! I will also be writing news channels til I get someone to take notice of the poor treatment of patients here. The health care system has fallen short and needs to be better. People don't come to nursing homes/rehabs by choice. They come for help and to be treated with respect, like human beings. Good Samaritan is not that. The name should be changed to something more fitting cause it's not good. Unfortunately the few staff that do care can't be recognized because there are more bad than good.