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Kate Glasenapp

After falling and breaking my ankle, I required surgery to put my ankle back together. I was anxious, sad and depressed at the thought of an extended stay at a TCU. Luckily, my family found me a place to stay at Ebenezer Integrated Care &Rehab. I was in Ebenezer for 7 weeks and 1day. I was meet that first evening as I arrived by transport with kindness and reassurance. This would be the overall theme for my stay at Ebenezer. I could put no weight on my injured and recovering ankle. I needed help at first for almost everything, a humbling experience but I was helped by so many of the staff at Ebenezer. The nurses and nursing assistants were very kind and helpful. They were mostly cheerful and all were helpful! I forged so real relationships with the nursing assistants who helped me to use the toilet and shower! The physical and occupational therapist were great! They were encouraging and pushed me to make progress but always with my physical pain and emotional well being in mind. I got stronger and made goals I wasn’t sure that I could ever reach. They have many patients to fit in their daily schedule and do it with efficiency while being encouraging. The P.A. I saw at Ebenezer was AMAZING! She saw me weekly, sat down and talked to me about any concerns, really advocated for me about pain and treatments. She was an excellent listener and gave me clear directions in language I could understand concerning my care or questions I had. She often just rewrapped, rebandaged, and cared for my toenails on her own when she clearly could have passed these tasks on to the nursing or nursing asst. staff. If she was closer to my home I would have love to make her my primary P.A. I was also asking for some help with my mental health after my fall. The staff at Ebenezer was able to give me a referral for a mental health therapist to visit me once a week and that was very helpful for me to talk to someone and forgive myself and move on to work hard on my rehab to get back to walking. The dietary staff was very kind and consistent. I had choices and they made the most of making food for so many patients , three meals a day , e very day. All the administrative, social activity staff,volunteers and chaplain were friendly and greeted me by name, stopped by my door and always spoke so encouragingly to me. Special shout-out for the housekeeping admin, who just hustles to keep everything stocked and organized, they were amazing. The laundry people also did a great job for me! My laundry was washed and returned to me quickly and in good condition. When I had doctor appts. At the ortho clinic the whole staff would coordinate to make sure I had transportation, had all medical records that I needed, got me an early breakfast and moved my PT and OT to fit the clinic appt. time, real organized teamwork that made the trip much easier for me! I hope I have not forgotten anyone. I hope I never have to have a TCU experience again. However, Ebenezer showed me so much kindness, compassion and reassurance that I survived, made progress and am back home leading quite an independent life and I thank all at Ebenezer for that! Sincerely, Kate Glasenapp

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Bob Michalski

I spent a month at Ebenezer 45 W. 10th St with a fractured hip, came in as a helpless invalid. After a month of loving care and hard work by Kayla and Charlie in therapy I am a new man, walking with a walker and ready to annoy the world one person at a time . It was like a happy family, the administrator Etta was wonderful to work with and helped me with my problems. Would I advise anyone to go there for rehab, you bet I would, in a heartbeat Thank you for a wonderful stay my friends, I miss you.i posted this a few days ago, my intention was to give the facility a 5 star rating not a 2 Sorry for the mistake.

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Andrea Gould

I stayed at Ebenezer for close to a month in the TCU due to complications with a knee surgery. I can't speak high enough for this company. The nurses, aids, doctor, my PT/OT crew.. heck ALL THE STAFF you all are seriously epic and helped me more tahn you can ever imagine. Not only did they help me physically, but when I was struggling mentally with all the pain and defeat feeling, the Ebenzer staff lifted my spirits and gave me that push to get better and eventually leave the facility. I will forver be greatful and thankful for Ebenezer!

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Lynn Pauly

I spent three weeks at Ebenezer Integrated Care & Rehab after having Spinal Fusion surgery. The care I received was far above my expectations and the staff was not only very professional but also caring and supportive of all my needs. Post-surgery is a vulnerable time and it was important for me to be able to trust the doctors, nurses and aides. The therapists were able to anticipate what I’d need to be able to come home and I couldn’t be happier about my progress and the length of my stay. Thank you, Ebenezer Rehab staff!

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Virginia Doyle

I am the first to complain when I receive poor service so I am very happy to be giving a wonderful review for Ebenezer Integrated Care and Rehab! I just returned home from a six day stay at their rehab facility and was extremely impressed at the service I received. Every person I encountered only asked about what they could do for me. Your employees were amazing. Congratulations Ebenezer! Job well done.