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Felethia Hampton

Google should consider giving zero stars cause some facilities really deserve zero stars in this facility deserves zero stars I have experienced ongoing and serious issues with the level of care at this facility, from the Director of Nursing (DON) Aimee down to the CNAs. If you are considering placing a family member here, be aware that you must stay on top of their care at all times especially if your loved one cannot advocate for themselves. The DON presents a friendly, nonchalant demeanor, but concerns are not addressed meaningfully. Issues are acknowledged with a smile, yet no real follow-through occurs. The nurse manager, Amanda, appears pleasant, but interactions is none resolving problems. Another nurse, Jennifer, communicates in a manner to try intimidate as though attempting to scare or talk down to family members. The LPNs seem to believe their role is limited to passing medications and sitting at the desk. There is little to no supervision to ensure CNAs are doing their jobs. I personally witnessed CNAs get residents who are mobile dressed, place them in chairs, and then leave them there without proper care or follow-up. It happened to my family member When these concerns are brought to management, communication stops altogether. There is no accountability, transparency, or corrective action. Overall, the lack of responsiveness and oversight is extremely concerning. Please place your love one in another facility.

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Tracy Spencer

Why is this nursing home still open?? My stepdad was sent here from Jackson hospital UMMC, for physical therapy..... within the 2 weeks he was there, the nurse didn't do anything... except bring his food.... he had a bed sore that needed attention and they didn't even take care of that.... it got worst... they didn't change him as regularly as he was supposed to be.. and he ended up with an infection.. My stepdad started going down when he got to this nursing home... they don't seem like they care about the patients.... One patient grabbed my mom n told her that they don't take care of her in there.... smh...... shut this nursing home down, they have bad reviews n not doing they jobs..... Now my stepdad is in Tupelo hospital.... since he has been in Tupelo he had been getting the best care, wonderful attentive nurses.. and every 2 hours they come in n change him..... this nursing home is the reason my stepdad is in bad shape... people who have worked at this nursing home have mentioned that it's not worth leaving your love ones there..... that's bad...... 0 stars....

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Brother Elder

This place has went straight downhill in the last decade. The service here is poor, call lights stay unanswered for hours, and residents are bullied and talked down to by staff. This place went from one of the best to one of the worst, and it's all the lack of leadership skills of the admin staff. The top "leaders" in the building aren't leaders and possess no leadership skills. They run and hide behind corporate instead of handling situations they are meant to handle as leaders. They allow bullying and punish good work and reward bad work. It is a toxic environment and unsustainable with the current admin and DNS.

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Reece Power

If I could do 0 stars or even negative stars I would! I have two loved ones in this facility and I am searching for a better place for both of them. This place is a joke. Call lights stay unanswered for 45 to an hour, sometimes completely ignored. The food they serve isn't fit for the residents, and barely meets the caloric intake needs of the people they claim to be taking care of here. This place has declined significantly over the last decade. Therapy used to be the best part about this place but even it has declined. They can't keep good workers. They punish good workers and rewards bad workers who bully and treat residents and coworkers like they run the place and they basically do run the place cause the leadership is laughable at best. I've got nearly 4 years experience with this place and I'm telling you, avoid it at all costs if you can and care about your loved one. Any good reviews you see are from current employees and those have been reported for conflict of interest. Please do not put someone you truly care about in this facility, it is a decision I regret and am actively trying to fix my mistake. Do not let them fool you with their fake smiles and empty promises that they have no intention of trying to keep. All they care about is the money they'll make from Medicaid and Medicare once your loved one is admitted. They won't even send a resident out to the hospital because they don't get paid if someone needs medical attention and has to be transported out to a hospital for help. Please do not even consider this place unless you hate the person and are just trying to dump them off somewhere to get rid of them. That's the only reason to ever put someone at Diversicare of Eupora.

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Kristin Clanton

My father was here because of insurance and at the time we were trying to work on getting guardianship. He was there like about a month. I think I fought with EVERY SINGLE EMPLOYEE about his care! I get he would do things in his room to harm himself and they had to watch him. But the day he passed I came to see him. The state he was in, in the day room was APPALLING! His eyes were completely covered in eye crusted, to the point he couldn’t open them! It was about 3 or 4 pm, they had him in a wheelchair leaning forward (he looked like he was going to tip out!!), he was unable to move or speak. I left, and an hour later they found him in the same wheelchair gone! (This was the weekend crew) I spoke to the week day manager and she told me they’d put him back in his bed after lunch because he’d get so tired from sitting up like that. I then asked do you not take notes on his care for the weekend employees? She said yes. So my father sat up til almost 6 pm or a bit after all day in a wheelchair!!? Someone that couldn’t lift his arms or feed himself! He didn’t pass away at least laying down? That is horrifying! I fought with those employees about things even after he passed. And the doctor never even spoke to me about him one time. Weird he couldn’t ever contact me. They are careless and the employees in the day room disturbing the patience with their gossiping is childish! I was told they would giggle loudly and one made a rude comment to my sister about looking like my dads wife not his daughter. You really need to work on empathy training and reevaluate leadership roles for part time positions. The person that cared for my father 5 days a week should have days off! Her notes should have been read and repeated by those employees. But they were just hanging out! Do better!