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Melissa Dyess

This is a horrible place to leave someone you care about! As soon as you walk in the whole place smells like urine! The floors are sticky and dirty! The staff was not professional or compassionate to say the least!

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Ladd House

My mom has been there for the past few years she never complained I saw some things a few times that could have been better but overall I think they're doing a decent job I can't speak for everyone but my mom never complained I'm actually going to there today for her memorial service so I hope everyone's experience what their family could be like my mom's cuz they treated her well.

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Diamond Gordon

A horrible place to leave a loved one...even worse when you have no control over the decision. My grandmother is here and suffers from Alzheimers. Today, before getting back on the road we decided to go see her one more time. It's night time though. When we walked in her room, my grandmother was hunched over her bed, gasping for air and oxygen mask was no longer on her face. We went to go help her and position her immediately. When we told the nurse, Kerry (a woman), she was so nonchalant and said "oh she does that all the time"...are you kidding me? My grandmother is in HOSPICE! There is no quality of life in this space. Had we not came back tonight, I guarantee we would have received a call that she died. She was barely breathing! The negligence and lack of urgency is unacceptable and heartbreaking.

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Linda Bradley

My dad was there for about 1 month. The food looked nasty. The floors was always sticky and filty. Went on several occasions and the toilet always had urine and poop. Never flushed or sanitized. I had my dad removed from there. I wouldn't even bring my dog there.

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Karen Smith

This place is horrible and I do not recommend leaving your dog at this place much less a loved one. I put my mother in there and within the first two days they let her fall out of the bed twice after being told that she was a fall-risk that she needed rails on her bed. They ignored me and she fell out of the bed twice. Then I stopped by one morning they have her sitting up in a wheelchair and they do not have her strapped where she cannot fall out I tell them that she needs to be strapped in because she is a fall risk they again ignore me and then I get a call that day saying that she's falling out of the wheelchair and so they take her to the emergency room. It was at that point I moved her to another facility. In the short time that she was there I observed several things. The lady that was in the room with her was left unattended and not able to reach the call button for over an hour until I went and found someone. The place smelled of urine every time I went there. I wrote a letter to management which was totally ignored. What breaks my heart is the people that are there that do not have the loved ones that checks on their well-being and they are not being treated right being neglected and from the smell of the place allowed to lay there in their urine and not being cared for properly. If I would have just read about the reviews at the time I would have never put her in there in the first place. I see there's some good reviews on here I believe that's probably coming from the staff.