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Deidre Thompson

This place was the death of my brother. He was injured at this place multiple times, the staff will tell you in a heart beat that unless a patient is theirs and yet they are in that patients room they wont lift a finger to help you. They ignore the patients needs everything from changing them to assisting if a patient cant feed themselves. One staff person told a friend that of my brothers that he was crazy. If anything, the person saying that is crazy and needs to be fired. Can you really trust someone to take care of your loved one that has that attitude??? A person thats had a stroke isnt crazy.

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Nic H

I took a quick tour of Lakeland on Wednesday. I was pleasantly surprised to see a resident playing the piano, residents in the distance and court yard full of smiles and enjoying themselves. Staff seems attentive and friendly. On my tour I saw their therapy gym and was able to peek into a vacant room. Seemed on par with my expectations for my loved one. The admissions coordinator and administrator were approachable with answering questions about Medicaid and short term rehab.

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Corey Staten

BEWARE BEWARE looks good on tour. Rehab was ok. Long term care is horrible medication issues, some of staff sorry talk to patients crazy, ongoing bed issues for few weeks. Got to point mom having night mares. Care givers act totally unprofessional when I was fussing. On two different occasions about fell out of bed. The department of health needs to come in and investigate.

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Connie Jenkins

I would not recommend the facility to my worst enemy. It has very unprofessional staff not to mention that this facility would order beds for the elderly with no rails. Who would do that??? That’s like putting an infant baby in a regular bed and hope they don’t fall out. Regardless of the insurance that the patient has they all should be treated like humans and not animals. My mother’s nurse would bring her medicine in and not even tell her what it was but told her ‘Here’s your medicine’ would not ever recommend this place to anyone!!!!

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Cynthia Thompson

This is a horrible horrific place to send anyone. The nursing staff are unprofessional uncaring vindictive and their license should be revoked. I sat this because I am also a nurse and I haven’t seen or worked in a place that treat patients horrible. They speak to them in a horrible manner. They ignore them when they need them the most. My mother waited an hour and half before she was given a breathing treatment. They don’t check on her throughout the night. They left her in a soiled diaper. I will definitely turn them into the board of nursing and the better business bureau. One night my mom waited for a breathing treatment and was told the nurse was on lunch break. She waited and waited and she came when she wanted to come. I was so disgusted because family is not allowed to stay and visiting hours are from 8:00 am to pm…… I called the front desk again and finally someone answered and I spoke to the nurse and she said your mom didn’t appear in any distress so I didn’t give her one. I told the nurse that “ if the patient is requesting a treatment then give it. Who are you to say someone is not having trouble breathing when you never came in the room and why would you wait till someone is in distress to give them medication they were asking to help them.” The nurse name is Monifa an agency nurse. If I knew her agency I would definitely notify them on her behavior.