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Liv Paradise

I'm only leaving one star for the fact of not actually knowing how my grandmas experience truly was, in August 2017 my grandma came here for hospice and due to being in an extremely abusive relationship my ability to be by her side during this time was taken away and I cant stand it I read these reviews and I'm just so devastated over it I dont know how to get any true information about how her last days were or anything of the sort and I'm just bawling my eyes out thinking of her dying in this place

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Robert Roberts

My mother was a residence three years at the Woodlands before passing away in March of 2025. I spent alot of time visiting her during that period and must say I was very happy for the care and love they gave to mom. Is this place perfect, no. Is anywhere perfect, no. We reach out to these places asking them to do what we either can't do, or don't want to do and then we look for everything to be perfect. Nobody's perfect, nobody!!!!! Some of the reviews I read about this place are disheartening and so unthankful. Here's something to think about. These people are cleaning our loved ones rear end, BECAUSE WE DIDN'T WANT TO. We all should just try to walk a mile in their shoes. It takes people with a special heart to do what these folks do...... The Woodlands Administration Staff helped our family navigate a scarey and difficult time and for that I am very thankful. I will be forever grateful for Tracey, Ruth and Denise along with all the Nurses, Physical Therapist, Cooks, Custodians and Maintenance Workers for all they did to help our mother. Lord Bless You All.

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Ashley Walls

I wouldn't even give this place one star. I have never in my life seen such terrible care. My dad had a stroke and was paralyzed and I know he's not the easiest person to deal with but he also just lost all of his manhood over night and MOST of these people didn't even care. Tracey his case worker is terrible. She told the nurses not to change his diapers or give him his medicine because he "didn't need it". She was very off putting and rude she had a screaming fight with my younger sister in the parking lot when we were moving him to a different home. She should not be working with elderly people at all. She has no compassion got the people or their families. My dad left with bruises all over his arm. Just beware and don't send your family here.

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Michelle Lovins

This place doesn't even deserve a one star. My brother had a stroke, paralyzed on one side. they have no compassion for the family or patients. Only a handful there care!!! Tracy the caseworker is horrible, she not only treated my brother terrible but the family too!! During a family meeting she stated she was going to break my brother like a broken horse. She cussed my family members out. She told the staff not to change my brother he can sit in it!!! The whole place is dirty! I could go on and on! DO NOT TAKE YOUR LOVES ONE THERE!!!!!

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Tammy Torbit

My mother in law started at Pine Valley assisted living. They were great. She was treated very well. She has had to move to Woodlands as she needed more assistance. She has had very good care there. The staff are good people doing a very difficult job. Changing adults who are incontinent is extremely tough. I tried it with my in law and just cannot imagine having to do it around the clock with every room you are assigned. Hat's off to them. The administrator I respect. They have been responsiv and with our care plan meetingskeep us informed about any issuesshe may be experiencing. Has everything been perfect? No but overall we are very satisfied. My in law is still there. She will be 98 this year. Frankly she has been more social and interactive with people much more there than when she lived at home. I recommend both Pine Valley and Woodlands.