HEART OF THE OZARKS HEALTHCARE CENTER is a Medicare-certified nursing home located in AVA, MO. CMS overall rating: 4 out of 5 stars. Google rating: 3.7 out of 5 from 29 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Limited Liability company
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Douglas County and serves residents in the MO area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
✓ Above average
✓ Above average
≈ At average
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
THEY DONT ANSWER PHONES WHAT IF YOU ARE CALLING ABOUT YOUR LOVE ONE
Do not recommend this nursing home they were awful to my mother and especially the night shift
They serve cold substandard food. CNA lady came and screamed at me at 3.00 am. Charge nurse told me to leave because she would harm me. Because she hot lined her. Bathrooms are live sewers. Social work all she cared about was flashing her diamond that her husband is ruch l was not allowed to scelebrste my christian birthday.or have some one pick up bed pads. I was discriminationef for my faith. She took my food stamps for 3 days of cold food fir revenge
Very poor care for my husband….during Covid quarantine an elderly male patient wheeled in and out of my husband’s room, rummaging through his personal belongings, actually drinking out of my husband’s water glass! And then scolding my husband for being upset about this, saying that this gentleman couldn’t help it, he had dementia! At the very least this man should have been put into quarantine after being in the same room with my husband who was under quarantine himself! I’m very sure this gentleman’s family was not made aware of the situation! There was not one good thing that can be reported on this “Rest Home” defiantly should not be considered a rehab!
My dad's just been released from the hospital and spent 2 DAYS in this facility where they had no idea how to even monitor or operate his oxygen machine!!!! I hate leaving poor reviews but this could have easily killed him had my mother not went to see him. I'm highly disappointed with this place rn.
Reviews from Google Places for HEART OF THE OZARKS HEALTHCARE CENTER. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.