HEART OF THE OZARKS HEALTHCARE CENTER is a Medicare-certified nursing home located in AVA, MO. CMS overall rating: 4 out of 5 stars. Google rating: 3.7 out of 5 from 29 reviews. Accepts both Medicare and Medicaid.

HEART OF THE OZARKS HEALTHCARE CENTER

ava, MOMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

2004 CRESTVIEW STREET

AVA, MO

Douglas County

Service Area

This nursing home is located in Douglas County and serves residents in the MO area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

RN Hours per Resident DayFacility: 0.60 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.34 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 40.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 51.5% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.7
29 reviews
Fanes'e Douglas

Fanes'e Douglas

THEY DONT ANSWER PHONES WHAT IF YOU ARE CALLING ABOUT YOUR LOVE ONE

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Mandi Yeiser

Mandi Yeiser

Do not recommend this nursing home they were awful to my mother and especially the night shift

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cathertne evers

cathertne evers

They serve cold substandard food. CNA lady came and screamed at me at 3.00 am. Charge nurse told me to leave because she would harm me. Because she hot lined her. Bathrooms are live sewers. Social work all she cared about was flashing her diamond that her husband is ruch l was not allowed to scelebrste my christian birthday.or have some one pick up bed pads. I was discriminationef for my faith. She took my food stamps for 3 days of cold food fir revenge

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Kathy Maulorico

Kathy Maulorico

Very poor care for my husband….during Covid quarantine an elderly male patient wheeled in and out of my husband’s room, rummaging through his personal belongings, actually drinking out of my husband’s water glass! And then scolding my husband for being upset about this, saying that this gentleman couldn’t help it, he had dementia! At the very least this man should have been put into quarantine after being in the same room with my husband who was under quarantine himself! I’m very sure this gentleman’s family was not made aware of the situation! There was not one good thing that can be reported on this “Rest Home” defiantly should not be considered a rehab!

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Ashley Breshears

Ashley Breshears

My dad's just been released from the hospital and spent 2 DAYS in this facility where they had no idea how to even monitor or operate his oxygen machine!!!! I hate leaving poor reviews but this could have easily killed him had my mother not went to see him. I'm highly disappointed with this place rn.

Verified Google review

Reviews from Google Places for HEART OF THE OZARKS HEALTHCARE CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.