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Kate

My grandma and grandpa both went here. They both enjoyed their time very much. I’ve spent a lot of time here and have always been impressed and happy my grandparents have been so comfortable. They always have plenty of activities, which my grandma surely loved!

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Scott Johnson

I will start by saying they deserve zero stars. My mother in law was sent there for rehab. They were disrespectful to my whole family. The place was dirty and felt like old people were sent here to die. After 12 hours in this place, they never checked her vitals, no water or ice was given and she had shortness of breath. She was told to take deep breaths. Needless to say we went and got her after she said she felt unsafe. Do not leave your elderly parents here.

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Charles Bobb

My mom broke her hip and was sent to Anna House for PT. Mom has dementia and has special needs. We were told that someone would be able to spend the nights with her, and we did for two nights. Then at 10.00 pm my father was told he could not be there and had to immediately leave. He had no way home, so they let him stay. The only reason we sent her there was we were told he could. We explained that mom will get up at night. They said they would keep an eye on her. A half hour after we left, she tried to get up and fell, hitting her head. They rushed her to the ER and is being checked out for head injuries.

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Sarah C

The Anna house has MAJOR problems. There seems to be NO accountability for the staff and the care they provide (rather lack of care). They don't communicate with the family (POA) very well, nor do they keep up with their charting and documentation. They are not transparent with what is really going on with our loved one. What's really sad is that the Sarah Community is primarily for retired religious sisters who do not have family/children looking after them to ensure that they are being cared for and thus they are at the mercy of the staff. I can only pray that they are not neglected and abused like my loved one was. My loved one said it is like a prison. Before covid, when the family could be there with my loved one and really see what was going on, the care wasn't great (non-responsive when my loved one needed to use rest-room or be transitioned to bed - waiting, 2+ hours for someone to help), and since covid it only got worse. This is not how the elderly deserves to be treated!

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Steve Harbison

If I could give no stars I would. Negligent staff directly led to the re-hospitalization of an elderly parent who never recovered, dying two weeks to the day of her questionable discharge from this facility. She was one day away from discharge back to her home and they allowed her oxygen tank to run empty, setting her on a hellish two-week journey to death. She, and her family, did not deserve this. She was denied a dignified death. I would consider this facility a "last resort" if you have an elderly parent requiring rehabilitation of any sort. My only hope is that this prevents another family from having to deal with such a miserable experience.