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gary w

Elliott, Hannah and Ralph in the cafeteria are the most friendly. They make the dining experience what it should be. They make you feel comfortable, know you by name and their smile shows that they care. God Bless

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Virginia Wilson

I found the staff to be exceptionally TERRIBLE. I am a RN of 16 years and have never experienced such lack of care or inconsistent care. My mother ultimately died after being in their care and every professional that I talked to after her decline absolutely connected it to the care given here. My recommendation would be to not allow your family member to be placed there, but if so, make sure that you have some family member or a close friend that can be there around the clock. My biggest regret is having my mom go there. There were a couple care partners/CNA’s that worked with me to take care of my mom when I wasn’t there. The final day that I came in to visit with my mom, 911 had to be called. Even the paramedics were amazed that there were no charts or notes that could be printed off about my mom. It’s a disservice and I speak confidently as a medical professional. I hope this helps someone in making decisions. If you are looking for a sign, please consider this your sign. Avoid this place.

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donna thurman

My stay at St. Lukes Surrey Place Skilled Nursing has been consistently pleasant. The facility is clean, well kept, and inviting. The nurses and techs are attentive, professional, patient, informative and kind. The therapists challenged me, yet they were safe and paid attention to my pain and skill level. I was very hesitant to come here. I can say, after being here for one week, that if I had to have inpatient rehab, I am happy that it was at Surrey Place. I would recommend this facility to others and I would come back here if I were to need skilled care in the future. Great place! Sincerely, Dr. Donna Paulette-Thurman

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Chiquita King

When I saw the reviews I was worried because they were so low. I was here nine days and when I tell you that was not my experience at all. I would give them ten stars. First the place was always clean. Every one was pleasant to me. The dietary gave you a lot of options and the food was pretty good. They would set the plates up, removing plastic and opening up any thing that needed to be open. The nurses and aids everyday was nice and helpful. When I pushed the call light there wasn't no long wait time at all. They came quickly and this was over a nine day span. All three shifts were awesome .The Physical and occupational therapist really worked well with me. When I came home I did really well thanks to the outstanding staff they have. All of my concerns were answered by the administrator and social worker. I was so impressed and blessed to have come to here after my total knee replacement because I was not prepared to come home after surgery. Im upset I had a paper with names of the staff that I had written down but everyone there really gave me star treatment. I definitely would recommend this place. I am well pleased. My surgery was 12/4/25

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Jordan Lucas

Let me start by saying, there were some good staff members there. However, the terrible ones made the good ones look extremely bad. So my mother was transferred here because her new insurance didn’t cover the place she wanted to go to, this place seemed to be the better out of the places that I visited. Little did I know, it would be about the worst experience my mother has ever had. My mother does not complain and doesn’t speak up because she’s just afraid they would have made it more miserable for her. After being there almost a week, my mother being a diabetic noticed her sugar was high all the time. So she mentioned it to me, so I began to ask questions. They realized they weren’t giving her one of her medications that is required for a diabetic, when they realized it. They blamed it on the hospital, stating that the hospital didn’t give them a list of all her meds. Which is incorrect, they go over those when you leave. So that was a lie to cover up a mistake, then even after that it still remained high. The second mistake they made was, instead of talking with my mother about everything. They began to call me, I’m guessing seeing I would bend to them. They wanted her to switch her doctors, from Mo Bap to St. Luke’s as a convenience to them and their transport team. Plus we also know that if you are a place like that, if you convince patients to switch doctors there is some kick back. After all this, I went and spoke with the second man on the list. He did listen and expressed that he would get it taken care of, however. The only time her sugar really ever saw less then 250+ during the evenings and most days, was the weekend nurse. Whom my mother knows from her endocrinologist office at another facility, after that the experience was a complete disaster. After I called them out on their care for my mother, her care got worse. Maybe the little man in the office got his feelings hurt, but you have just earned yourself a horrible review and probably more. Sad shame, a lot of people entrust their families care in your facility and you blew it for one that’s not even permanent resident. Can’t imagine what you do to permanent residents there, I wish you all the best of luck when everything comes down hill