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Colleen Brown

It's a shame they do not spend as much money on the interior that they do on the landscaping. The Staff is very kind. The urine smell is so strong. Objects in the hallway are fall hazard. Faucets in the bathrooms , do not work properly. Call lights and tray tables are not within reach of bedroom patients.

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L S

It’s not the best place to be but I need to thank Chim!!! He is the best one there, taking care of my grandmother. I can tell when is his shift: she is clean, bed is clean , always helps if we need anything. Thank you and give him a raise . Well deserved!!! Thank you Chim!!!

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Bre Jae

Don’t send your loved ones here. The most trashiest Delmar gardens I’ve ever seen. SMELLY, bugs, mold etc. Management and most of the CNA/NURSES are trash workers, LAZY AND RUDE. The way they talk about the residents and fellow staff is beyond me. Not worried about your loved one AT ALL. Nurses are supposed to be nurturing, caring and compassionate. No type of professionalism ie. provides care to residents with door open, yelling private information down the hall etc. This facility is worried about the WRONG stuff. This is why they’re short staffed and will continue to be until they get real management and real healthcare workers in the building.

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Joya Brooks

My brother was admitted for rehab purposes. It was a horrible experience. The staff is not attentive, nor professional in appearance. You can't tell the difference between aides, the med techs or nurses. My brother suffered for the 30 days he was there. The only consistent thing done for him, was sending him to the ER. They claimed they could handle my brother's unique medical situation, but they could not. He would be sent to the dining room with feces on him, covered by a towel, under his shirt. The facility is run down, there was always a shortage of clean towels and linens. Nobody had direct answers for any questions I had. The rooms are small for two people and not modern. The ventilation system was horrible, there was a consistent stench in the air. About 23 days in, they call a family meeting. Stating that his time was up soon. However, if we give them his money, monthly, he could stay. This place benefits from taking advantage of people suffering, by taking their money and giving mediocre care, at best. I do not recommend this nursing home at all. I have a background in geriatrics, I know what I experienced was horrible, and my brother long suffered at this facility. I wouldn't send a dog there for rehabilitation nor long term care. Do not make the same mistake that I did, by trusting this facility with your loved ones care. You will regret it.

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Pamela Outlaw

My loved one lived in this nursing home. I will say there a few staff there actually love their job and treat residents well. Yet they get burned out quickly. This place used to be great yet they changed management and this place is going down hill. The main problem is poor communication with their staff. I would tell one thing to a supervisor but the communication won't get down to the staff. There are some supervisors there who are rude to their staff which makes for poor morale. Then there are people who are there only to get a paycheck and they could care less about the residents. The staff told lies on my loved one. I would report to upper management but nothing was every done. They do not have enough staff to properly care for the residents. My loved one would sit in urine for hours. My loved one were scared to asked to be changed because the workers were rude or wouldn't come. If you go there for physical therapy they treat you like royalty because I believe that is where they make the most money. When you are resident that treat you awful. They are only concerned with making money since this place is chain they are only concerned with keeping up their brand. Only send your loved one there is you live in town and you can visit frequently. Then they will take care of their loved one.