CRESTWOOD HEALTH CARE CENTER, LLC is a Medicare-certified nursing home located in FLORISSANT, MO. CMS overall rating: 1 out of 5 stars. Google rating: 2.8 out of 5 from 15 reviews. Accepts both Medicare and Medicaid.

CRESTWOOD HEALTH CARE CENTER, LLC

florissant, MOMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

11400 MEHL AVENUE

FLORISSANT, MO

St. Louis County

Service Area

This nursing home is located in St. Louis County and serves residents in the MO area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

RELIANT CARE MANAGEMENT

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.17 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 2.43 / Industry Avg: 2.5

⚠ Below average (higher is better)

RN Turnover RateFacility: 50.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 56.8% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

2.8
15 reviews
Jeffrey E Carson

Jeffrey E Carson

Had an opportunity to conduct Bible study with the residence. It was clean. The residence were perfect Host. We have fun.

Verified Google review
valerie cole

valerie cole

On September 5, 2025 I call to confirm that the day before I was going to pick my sister up for the weekend. The receptionist was very rude, disrespectful, unprofessional and with a lot of attitude. Your receptionist is the first contact of a business if she is treating family of your residents like this I can only imagine how she treats the residents. She also kept hanging the phone up on me. She had no customer service skills, no people skills. They definitely have the wrong individual being the face of a company/facility.

Verified Google review
Angel Wings

Angel Wings

My son was forced here and it’s filthy and blood is on the sheets they made him sleep on The administrator Christy told my son that he would never get out. She’s disrespectful and she shouldn’t be in administration if she doesn’t know how to communicate no professionalism at all they forced the residence to do all the cleaning because they don’t have cleaning people they told my son his first night there that he couldn’t get any toilet paper even though they take his whole Social Security check and Medicaid pays for it all The staff stand and watch the residents fight and do nothing They don’t give my son his much needed meds everyday He hasn’t seen a doctor or nurse There’s four staff to 160 residents Please for all get out don’t send your loved ones here Go look at what all they are hiring for and you’ll see the medical negligence that is placed upon the residents Please get your loved ones out now

Verified Google review
Amanda Osewalt

Amanda Osewalt

DO NOT SEND YOUR FAMILY MEMBERS HERE! The neglect and verbal abuse is horrible! Terrance will hang up on you when you call up there more than once. He is extremely rude. They will will not give you the belongings of your loved ones. AND THEY HAVE BED BUGS. We had to get rid of the few clothes they gave back. This place is gross.

Verified Google review
Beth Hallemeyer

Beth Hallemeyer

My son was at this place short of a year. My son was coming home on hospice and all his clothes were stolen. Terrence is rude and obnoxious to patients and guardians. My son passed away 1/28/24 and still nothing about his stuff. I even called Mo the director and no return call. DON new one every week. Place is a mess.

Verified Google review

Reviews from Google Places for CRESTWOOD HEALTH CARE CENTER, LLC. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.