WILLOWCREEK WELLNESS & REHABILITATION is a Medicare-certified nursing home located in FLORISSANT, MO. CMS overall rating: 1 out of 5 stars. Google rating: 3.4 out of 5 from 100 reviews. Accepts both Medicare and Medicaid.

WILLOWCREEK WELLNESS & REHABILITATION

florissant, MOMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

250 NEW FLORISSANT ROAD SOUTH

FLORISSANT, MO

St. Louis County

Service Area

This nursing home is located in St. Louis County and serves residents in the MO area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

OPCO SKILLED MANAGEMENT

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.12 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.53 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 100.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 53.5% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.4
100 reviews
Jane Dough

Jane Dough

Good luck! They need someone at the front desk at all times. The phones ring but they refuse to answer. If your loved one can't talk then you're doomed unless you just pop up.

Verified Google review
Kaden Cross

Kaden Cross

My grandpa was in this place a while back. My family and I would visit every once in a while. He had difficulty swallowing, and every time we visited, we’d have to clean out scabs from his mouth/throat area. We had left those scabs with a note in the room, informing the nursing home to do something, and to help him, instead of doing nothing. Eventually, he passed away from choking on his own scab, even after informing them multiple times to help him out. They had let him die.

Verified Google review
Allyson Jercick

Allyson Jercick

The facility has recently been under new management and the improvements since are very noticeable. The facility doesn't smell as it did previously, it's clean and well maintained. My family member was transferred to willowcreek because of reoccurring issues at her previous facility. It took a little bit of time for improvement as she was not being well taken care of previously, and staff at willowcreek has handled it promptly with great communication. The staff and the DON and Administrator are very personable and knowledgeable. You can tell things are turning around not only for my family member, but within the facility as a whole. I am thankful and excited to see the continued growth and improvements.

Verified Google review
Benita Clark

Benita Clark

Willowcreek Wellness & Rehabilitation is a shining example of what true care and leadership look like. Leadership is not perfection, it’s persistence — and the team here demonstrates that every single day. They approach challenges with grace, compassion, and determination, always keeping residents’ well-being at the center. The nursing and therapy teams provide exceptional, attentive care while treating residents with dignity and respect. The facility is not just clean and welcoming, but filled with warmth and encouragement. What makes Willowcreek stand out is their ability to let their light shine so bright that even the darkest clouds can’t cover them up. This is a place where hope, healing, and heart come together, and where residents and families alike can feel the difference.

Verified Google review
Dary Warren

Dary Warren

Im rating 5 stars because of the superior staff! Everyone is very pleasant to the residents, caring and very Compassionate at what they do! I've had the pleasure of observing Nurse Mary And the way she uplifts, motivates, and pours into these residents are nothing short of amazing! The facility in itself could use a little updating and better quality of food, but the staff their are truly making it a place to call home. I'm grateful to witness the care for our loved ones!

Verified Google review

Reviews from Google Places for WILLOWCREEK WELLNESS & REHABILITATION. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.