NORTHWOOD HILLS CARE CENTER is a Medicare-certified nursing home located in HUMANSVILLE, MO. CMS overall rating: 3 out of 5 stars. Google rating: 4.5 out of 5 from 78 reviews. Accepts both Medicare and Medicaid.

NORTHWOOD HILLS CARE CENTER

humansville, MOMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

800 N ARTHUR ST

HUMANSVILLE, MO

Polk County

Service Area

This nursing home is located in Polk County and serves residents in the MO area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Chain Affiliation

LIFE CARE CENTERS OF AMERICA

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.30 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.65 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 50.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 43.2% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.5
78 reviews
Jenny Stegner

Jenny Stegner

Northwood Hills Care Center has been an amazing asset! They went above and beyond what others were willing to do to help facilitate getting my brother into their care. They helped me every step of the way. My brother is very happy there and his care is awesome! Everyone is so nice and very attentive. I would highly recommend Northwood Hills Care Center!

Verified Google review
Jaekob Fife

Jaekob Fife

Really did not like the experience I had with this place had a family member in this facility it was a horrible experience all around I'm not going to get into detail with that because it's not my experience to share but as their family member I was completely unpleased getting into my experience with them my first time ever walking into the facility they were irritated to have to open the door for me as you have to buzz in if the door is locked it smelled horrible every time I was in that place by especially horrible this day which was honestly really bad for a first impression they had CNAs sitting in the area right as you walked in being absolutely rude to the residents the ladies behind the desk acted as if they didn't want to be there and absolutely couldn't care less about their professionalism or their job they were rude gave glaring looks rolled their eyes and barely spoke when I asked questions I was answered by very dismissive faculty I can say I did meet the head of EVS she was amazing more than helpful and had the most wonderful attitude but that was the only member of the whole faculty that I found enjoyment in meeting! They need to up their EVS staff and some of the CNA's need a major attitude adjustment

Verified Google review
Gary D. Thompson

Gary D. Thompson

When I was told I was going into a nursing home i thought oh no, dark , stinky and everyone laying around waiting to die...not at Northwood Care Center. ITS bright, always smells nice , people have fun. Lots of activies, gardening , cooking ,bingo ,pizza day , ice cream truck day ,Walmart day , every kind of fun stuff. Very important, CHurch on two days a week . The staff is wonderful always smiling and friendly. Ready to listen or help anytime nite or day , there just like family , you can count on them. Big rooms, with wifi and cable TV. The food is great with lots of options and healthy even snacks. I'll tell you the truth it's like being on a sea cruise on land. I love this place. Gary Thompson

Verified Google review
Tina Winfrey

Tina Winfrey

Everyone was amazing. The nurses and therapy staff was great. Everyone was very helpful and very acknowledgeable. I can’t thank everyone enough for the care of my mom. I would recommend this place a million times.

Verified Google review
Lori Cogdill

Lori Cogdill

I would like to let the world of google know and just the world in general. That at the pleasant Northwood Hills facility you have good staff that care for the residents and get to know them as family but this place has someone representing the facility before the resident even gets there. She does an excellent job representing the facility and visiting them prior to admission to make sure they are a good fit. She has so many good qualities professional , bubbling, smart, outside the box thinker just basic human kindness. She is not all about the admission she is about helping people doing what’s best for them and she will help anyway she can. She has been doing this for many years, but you wouldn’t know it she isn’t jaded she is just as excited and hard working as ever. This wonderful person goes by the name Darla and we like her and what she represents.

Verified Google review

Reviews from Google Places for NORTHWOOD HILLS CARE CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.