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Anonymous.

If you truly love one of your loved ones DO NOT let them go here and do not let them sign any papers. When i was visiting my Grandpa, across the hall there was an elderly woman screaming for help, It took 10 minutes for someone to go check on her. My grandma(his wife) was up there everyday to make sure he was taken care of, and got manipulated time after time. The rooms are disgusting, it smells like urine, and they clean maybe once every 3 months. My Grandpa caught pneumonia, and they just let him lay in bed, he's 87 years old and that made us almost loose him. Yes, there's some people that work there that are really kind and really truly care about the patients there and the people there, for instance Angel she took time to get to know him and truly took care of him, she also answered every question we had. There of course is a couple more people but she stuckout the most. But there's also a handful of them that sit around on their phones and just cossip about patients with each other and don't take care of what they should be. Theres many more things i could say but they wouldnt be nice either. PLEASE DO NOT send your loved ones here.

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Allen

The 5 months I have been a resident here has shown amazing progress, not only in my health, but the facility has made so many improvements. The administration changes work well with the good staff they already had in place and they have great care in taking consideration to the many different necessities it takes to make people feel more comfortable to heal in a good environment. I appreciate all the staff and administration in all they continue to do for me here.

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MamaC

My Mother is new so we're still working some kinks. But everyone has been extremely helpful, and kind. We chose this home out of the others bc of the kind atmosphere. The daytime receptionist is very helpful. If she can't fix something she'll get the right person to help you. Audrey is amazing, very busy, during our tour she pointed everything out, introducing us to the staff. This is only our 2nd day, but so far I'm quite pleased with our decision to come to The Rehabilitation Center Of Independence.

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Debbie Stacy

Hesitate to even give this place one star that you have to in order to place your review. I would highly recommend you taking the time to really check places out go visit read all the reviews. Our mother was placed at this facility from another facility on an emergency placement by hospice. They stated this place comes highly recommended and it would be a good fit for our mother for Memory care. I don’t know how anybody in the right mind that they had actually been in the facility visited and spent any time would recommend it. We have problems from the get-go. The facility is dirty and very outdated. The staff very uncaring with the exception of a few G (not for sure what his full name) Alyssa, Cassandra and Carol one of the night aids very caring thorough staff members. Most Of the employees would do the bare minimum. These residents need a lot of care and attention and this was not given. Most of the aids would pass out the meals in which were usually cold and disgusting and very late within two hours past of what was posted as to when meals were to be served . Unacceptable Some of the residents needed help and being fed meals replacement of them and the aids would just sit on phone. The nurses are busy trying to Manage med dispensing in which that is not consistent either if it’s to be given with meals. I could go on and on, but just a word of advice please take your time go and tour and get feedback from other family members before placing your loved ones. Please stay away from this place. I could go on and on. I just highly suggest you stay away from this place. Our mother has since passed in March. She was Medicaid pending come to find out she was approved in January. Facility was Retro paid for her stay On top of my dad paying the full fee every month she was there .He has been waiting to be reimbursed for quite some time . So not to mention on top of the grief of losing your loved one you have to also fight with them to do what’s right. This is uncalled for . It should be a given that they take care of this without that stress of multiple calls by my sister to try and take care of this matter. Unsatisfactory to say the least !

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Gina Fauth

Staff/ Co workers get along well. I really enjoy the residents. They tell me all the time how they are glad I'm here. I been here 5 yrs and have seen great changes. They let me bring my dogs with their puppies to see the residents.