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Cynthia Harvey

This place is a nightmare. Do you love your relative??? Get them out of here NOW. They have been judged a dangerous facility for residents. You people that work here will answer for how you treat your residents when you meet God.

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Antonio Johnson

On October 10,2022 I had scheduled a tour of this facility before I made a decision to place my adult daughter. The administrator was to meet with me. He sent his social worker instead. And was denied a full tour when I got there. The social worker said he was only allowed to show the outside and the kitchen area. So what is this facility hiding. Bad enough when I get their a outside agency of some sort had to request maintenance for a residence thier because the heater in the room was not working. Then to read reviews earlier own make the reviews real. Get your family out of this place. State needs to shut down all of Reliance care facility their in Missouri.

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Chris Short

I've been here 4 months and we have one staff member who is just very mean to me. I have spinal muscular atrophy and it's hard for me to move. She thinks I can help her when I need changed. All she does is complain about her job. It's like she doesn't care about people here. 8-23-2021 Today I had an accident and one of the aids was very busy taking care of other patients and I thought I was next to be taken care of, so another aid asked what I wanted for supper and I told him I didn't want anything because I figured I'd be in bed. Well to say the least I wasn't, when I went back to get my order changed this aid got an attitude and said I don't have time for this. He really passed me off.I haven't seen red in a long time but I did today. This place gets a zero from me.

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Sean M

I took my son there. They waited 4 days before giving him the things including his clothes that I brought because they had to inventory them. Then, when I decided to get him out of the facility, I noticed that some of his most expensive items were gone. These items were left off the inventory so they could be stolen. When I addressed the issue, the argument from the director was the items were not on the inventory. Well, I personally brought them so this is how they steal from the residents. They accused me of lying. The employee that inventoried the items was the thief but they defended him. They must be sharing the profits of stolen items with the director of the facility. If I could give zero stars, I would.

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Rachael Engbroten

I wish it was possible to give them less than one star. This place is terrible and the staff is hateful and uncaring and even more, the people who left great reviews are lying. There are facilities who work in challenging situations with aggressive and combative residents that do not treat people the way they do here. Yes it can be a thankless “job”, but these people deserve no thank you’s. I have been in this business for 25 years, and I have NEVER seen the likes of these people. They will not answer the phones. What kind of business is that, that won’t answer the phones or let you talk to your family member when you call? Trust me, being busy or shorthanded is NO excuse. They are physically and mentally abusive to their residents. Family is what helps to keep nursing homes accountable. They don’t want the public or families to know what’s really going on there.