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Brian Calcarame

The staff are lazy and prefer to sit on their phone instead of taking care of the residents. The management is not completely useless but the best in management is housekeeping and dietary. The best thing for the residents there is for the building to be completely shut down or be put under control of the state with all new staff. I could be in constant need of medical assistance and to the point where i just need to be comfortable to die and i would rather live in a box or anywhere else. But like all nursing homes you are protected because nobody cares enough to stand up. And when you do. Your a problem and they want to get rid of you.

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Dab A'Dooya

trashy place make you bring your own phone and tv even. every nurse looks angry. would not recommend.

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Brandon Kleinmeyer

Great place if you like negligence and theft. Don't buy your relative a nice TV or it will magically "stop working", they will "throw it away" and replace it with one of their own TVs. They also won't tell you about it until you come to collect it. They won't remember when it happened either. Numerous cell phone charges have disappeared. Smaller things like nice electric razors, don't bother. Those will disappear too and be replaced with other ones. When did we find out about all the missing stuff? This was of course after he passed away in the hospital. What was the cause of his visit to the hospital? Something the Doctor literally called "Nursing Home Dehydration". My grandpa was always thirsty, so getting him to drink was not a problem. However he didn't have the ability to get the water himself, meaning he needed the staff to do that for him. That means he only could have dehydrated if they didn't give him fluids. He was also in the hospital a few weeks prior for an infection that wasn't thier fault, however he complained about back pain while at the hospital. Turns out he had damaged his back (presumably from a fall) and had to be put in a back brace. We're we notified of any incident that could have created the back problem? No. Did Pleasant Valley take his back pain complaints seriously and seek out any type of medical attention? Also No. We would have never know about his back if not for the infection sending him to the hospital. This is a great place to send ant relatives you hate.

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michael king

This is a very good place if you can't stay home. My father did rehab here after pneumonia 4 years ago. The staff was caring, the food was good. Recently covid killed more patients here than it should have but that was because no one knew enough about the Wuhan flu at the time.

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J P

They took such good care of my great-grandmother. The last place was terrible. But these people were kind and gentle. I hope that I end up in as good of a place when I age.