NEW HAVEN CARE CENTER is a Medicare-certified nursing home located in NEW HAVEN, MO. CMS overall rating: 4 out of 5 stars. Google rating: 4.1 out of 5 from 36 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: Non profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Franklin County and serves residents in the MO area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
✓ Above average
✓ Above average
⚠ Below average
⚠ Below average (higher is better)
✓ Above average (higher is better)
If I could give zero stars I would. Terrible care. My dad lives there but is being moved somewhere else. I went to visit twice and both times there was urine stains on his sheets and a smeer of fecal matter on his chair. Instead of cleaning it or changing his sheets they placed a pad over it. He also had a terrible cough to the point where he was wheezing and couldnt catch his breath. I was extremely concerned and no nurse ever came in to help him. They said "we are waiting for you to leave the facility before we do it". What?!?!? He also had escaped the facility and ended up on a main road. Crazy part is... this place has alarms that go off if a patient is near the elevator or doors. How did they miss this?! Ridiculous!! The place is outdated and filthy and staff couldn't be more unprofessional.
Excellent staff and a wonderful facility! My Mother was a resident there for several weeks until she passed. The staff took wonderful care of her. They were always attentive and interacted with her. The facility was immaculately clean and always felt warm and caring. They gave the family piece of mind that she was well taken care of.
My grandfather has been living here for close to a year now. On multiple occasions family has went to visit and his teeth, and hearing aids have not been put in at ALL. Not sure how he ate breakfast at all...and even though his hearing isn't very good that is beyond the point as he can't hear anything without them. His pants have been up to his chest and sideways where he couldn't even move. This is ridiculous and if I had the choice he would be at home and not here at ALL!!! TJIS IS WHAT THIS PLACE IS BEING PAID TO DO IS ASSIST AND TAKE CARE OF HIS BASIC NEEDS, AND THEY HAVE FAILED MULTIPLE TIMES ON THE VERY SMALL BUT MECESSARY NEEDS!
The people are amazing that work here. My Dad was in hospice for a short time here they took excellent care of him and were really good to our family, it's really a blessing to have people that care and help through such a difficult time. You know God doesn't promise life is going to be easy but He does promise if you trust in Him he will help you through the good and bad of life and I believe he puts people in your path to help.
Clean and we'll taken care of. The staff is very attentive to the patients. One of the nicest nursing homes I have ever been in. No odors!
Reviews from Google Places for NEW HAVEN CARE CENTER. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.