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DeAnn Warren

It is not a new facility, but the staff have been absolutely amazing, especially in the memory care. I wouldn't judge it by it's looks, but any facility is only as good as the staff working in it and their staff is consistent and caring. Not a new face every day like other places. We have had 2 loved ones here. I still recommend it.

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Becky Fye

Despite what other reviews have said, I have had a perfect relationship with this care facility.From admitting my father with dementia until his final days, they have been nothing but perfect for my family and I. They took care of my dad like he was their own family member. Hands down the best place for dad to be in his final days. If I had to choose a place again for any family or friends I would definitely pick Aspire in Oak Grove. Thank you to all staff. You guys are awesome

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Heather Sinwall

I have an aunt that has the misfortune of calling this her home. It’s very dirty, it smells like old feces and urine which has a very ammonia like smell. There’s always call lights going off for the entire duration of my visit when I’m there. The director of nursing is very rude and stuck up don’t ask her for help. This place is a sham and a half! My aunt has been left in a gown sitting by the shower door for hours only to not get her shower. She’s had issues with bed bugs that the facility “resolved”. Cnas that refuse to get her up because she needs the person lift. If there is staff that cares then they run the good staff off. Which does make sense. Too many residents and not enough true advocates working here. If insurance would let us we would pull my aunt. Please don’t put your family here.

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Denise Street-Bogue

I only give this place one star because I have to in order to leave a review. We placed our mother at this facility on an emergency basis and with a recommendation from Beacon of Hope Hospice. Worst decision EVER! Our mother's room and bathroom were disgusting! The facility didn't offer to do anything about the issue so we cleaned her room and bathroom ourselves, brought in her own bedding as well as curtains. Found the glass in her window was broken and would not lock, on the memory care wing. Shards of glass were removed by us, not housekeeping or maintenance. Doors were supposed to be secured so the patients on the memory care wing couldn't get out. Our mother got out 4 times, getting to the privacy fence and climbing up half way up it before staff realized she was missing. And then the staff had an attitude about her "getting out". I personally walked in that night, found my mother crying and shaking because the staff had been verbally terrible to her. A conversation was had between the med tech and I about all of this. The next morning I received a phone call at 3 am, staff stating that our mother had fallen out of bed and hurt herself. The nurse was supposed to get a mobile x-ray out to x-ray her shoulder because she wouldn't move it. That never happened! Her bed was lowered to 6 inches off the floor so nothing major would happen IF she were to fall out of bed as well as floor mats were in place. After removing our mother from this horrible place, we found out that a bone in her shoulder had been fractured, she was bruised on both the front and the back side of her shoulder, most likely by being abused! I witnessed the Med Tech and staff being verbally abusive to other clients as well. After removing our mother and going through her items, we found a lot of her items were missing, reported the missing items and to this day they have not been returned. Our father paid for a month and after a 4 1/2 day stay, he was due a refund. Multiple calls were made and no refund was sent until we got an attorney involved! DO NOT place a loved one here. It is the worst of the worst!

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Shelly Kiefer

Unfortunately, we were forced to use this facility due to them having a memory care unit. This place is disgusting! The CARE is awful! Certain members of the staff are very rude and disrespectful not only to families but to the patient themselves. We had to clean the room before my mom could even, go in the smell of urine was so overwhelming. They wanted to do nothing about it. Their memory care unit is supposed to be locked, but my mom got out four times. We had to pull our mom out of there after five days due to neglect and abuse. After packing up our mother and getting her home we went through her items, half of her stuff was missing. They owed my father a refund and we had to call over and over and over and get an attorney involved just to get the refund. Please do not leave your loved one at this facility EVER!!!!!! I can tell you there are no great facilities, but there are some that are better than others. This is not the place for your loved one.