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D DP

If you love your loved one, just know this facility is always crucially under staffed, especially at night and early morning. One of our family members in rehab in 2025 said he had to go long periods of time, well over 30/40 minutes, with feces in his briefs and would burn so bad. My question is what about the residents who are unable to speak or advocate for themselves. A family member: "The state wouldn't allow railings on the bed because they had the right to fall." Another family member: "We had begged them to put rails on his bed because he was falling so much out of bed. But they said due to state regulations they weren't allowed to put railings on the beds anymore." Two of our other family members in LTC fell out of bed many, many times. In 2025, they BOTH fell out of bed, were on the floor, had stopped breathing, and were found but it was too late. They were already dead. One in early 2025, the other late on 2025. This is not a review out of brokenness or spite. A lawsuit won't bring them back. A review won't bring our brother or mother back. We are of course brokenhearted but this is a review hopefully you will not miss. I hope you will reconsider leaving your loved one unattended at this rehab & LTC facility, especially in quarantine. Things could have been different but they aren't and I pray they are for you and your loved ones.

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Nick Hulm

Excellent, caring staff. The place is always well kept and we appreciate everything that they do for my mother in law.

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Janice Lewis

We had to place mom and dad in nursing home due to dad could no longer walk and he was taking care of them both. We chose ORM and just after a couple of weeks of them being there both of their health began to decline. The Dr there chooses not to listen to specialist or the family and prescribes medication they don't need to make them like zombies and medications they do need he refuses to give them. We tried to convince mom and dad to move to a different nursing care within a month of them being at ORM but they said all nursing homes are the same so we will just stay here. They both hated change and liked some of the staff. Their health continued to decline my mom passed away three months after being placed in their care and my dad passed away six months of being placed in their care, but again they both refused to change nursing homes. Would I recommend ORM absolutely NOT! Maybe if they got a new Dr it wouldn't be such an absolutely NOT! My recommendation is to find a facility that does not have Dr Cavero as their facility Dr.

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crlatante

I was unhappy at the place before, so my wife suggested Ozark Riverview Manor since her mother was here. She said that the people here were really nice and compliant. So, I decided to move over to ORM. When I came over here, I just had my leg amputated and I had an artificial knee put in my other leg. I have been here over six months and during that time I have been able to learn how to walk with one leg and now with my prosthetic. I just cannot thank the Therapy department, administration, housekeeping, dietary, and all departments that are associated with this place. The aides and nurses are really nice and helpful. I cannot say enough. If you have the opportunity or looking for a place, I recommend Ozark Riverview Manor.

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Kevin McCall

The facility was family owned and fabulous since the 70’s, but changed to corporate owned in 2016 and while they are making physical improvements to the facility the personal care has greatly declined. Likely due to government funding changes, but still, resident care and life quality should be top priority. Hopefully with continued employee scrutiny and increasing government funding they will thrive again. I ended up moving my loved one to another facility.